Easy to use CRM tool

What are the best aspects of this product?

Capsule allows me to create detailed customer database for each of the contacts and companies with detailed profiles. I am able to contact them via email and I can import contacts from previous systems as well.

What aspects are problematic or could work better?

I think they need to include these features, so I don’t have to do the work manually. I need features to export and re-import contacts by using only the contact’s ID number, I want feature to spot and correct duplicate entries, and they need to implement more feature into their search engine, for e.g. they could implement more detailed search options.

What specific problems in your company were solved by this product?

Not available

Are you a current user of this product?

Yes