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User review of Capsule CRM

With Capsule all things are simple

- by Tom

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Capsule has great set of features and powerful integration with Google App. Features I like most are contact management, tracking features like (making calls, mails, arranging meetings), selling and creating workflow and even the reporting feature that has great ROI, income and seeling options. In addition, there are great integrations with social networks, mails and services.

What aspects are problematic or could work better?

I don’t have dislikes about this system, everything works great.

What specific problems in your company were solved by this product?

With Capsule we are able to keep track of commercial contacts through email and phone and to create personal meetings. The calendar feature is great for organizing and keeping track of all contacts, dates and discussed objects.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Information Technology Service

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.