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User review of Carbonite

Bad experience with inflexible and slow service

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
1 out of 7
Never
COST EFFICENCY
1out of 7
Awful
OVERALL IMPRESSION
1out of 5
very poor
EASE OF USE
1out of 5
very poor
CUSTOMER SUPPORT
1out of 5
very poor

PROS & CONS

What are the best aspects of this product?

Pricing was a draw but they were not clear that thunderbolt drives were not supported.

What aspects are problematic or could work better?

They were not clear that thumberboltndrives were not supported

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Legal Services

USAGE & IMPLEMENTATION

FEATURE DETAILS

Main Features

Data compression
1
very poor
Access to open files
1
very poor
Volumes
2
mediocre
Differential and incremental backups
1
very poor
Schedules
2
mediocre
Encryption
2
mediocre
Transaction mechanism
2
mediocre
Versioned backups
2
mediocre
Data recovery
2
mediocre
Data deduplication
2
mediocre
Virtual server backup
2
mediocre
Privacy and control
2
mediocre
Data security
2
mediocre