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User review of Carbonite

Streamlines backup and restoration processes

- by Cesar

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

It is simple from start to when you back up files and recover them from the system. It has an unlimited storage for a single computer which can be a very important feature if you have bulk data to backup from your system. With this kind of product, the basic plan is affordable which means you can store large files in bulk and have your way in terms of securing your vital data and files. When it comes to restoring files in the system, it makes things easy as the backup process is automated to help streamline and secure your files.

What aspects are problematic or could work better?

Depending on the plan you have taken with the Carbonite, it will affect the speed with which you back up data. When you exceed that storage capacity, the speeds will be slow which can be disappointing. In short, if you have bulk data to backup, you have to go for a higher plan to enjoy high speeds of backing up data. Also, it is not possible to create links to files and share them publicly with other people on the internet. It would be better if such a feature was available to help in distributing files among employees and clients in general.

What specific problems in your company were solved by this product?

It has made it possible to restore data in the case where it is lost. Hard drives are prone to crashing and when that time comes it will crash together with the data stored in that hard drive. Luckily, Carbonite is cloud based and backing up data in such a system will guarantee easy restoration of the same if the system fails. It helps you to assure business continuity as you will be able to restore the lost data into your system and pick up where you left off before the crash of the hard drive. In short, it acts as an insurance policy for the safety of your data.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Logistics and Supply

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.