What are the best aspects of this product?
I particularly liked the client portal, Dropbox, batch billing and automatic PDF form filler. Also, the time tracking which is backed by AI is very interesting. In addition, the native integration with office 365 was a huge time saver. Now our staff do not need to download the forms and then upload them again, they can just edit the Office 365 files right in the browser and it will sync back to our database.
What aspects are problematic or could work better?
I would like to see a complete help section with lots of Ebooks and case studies.
What features/services would you like to see in future versions of this product?
An app for iOS, and iPad
What specific problems in your company were solved by this product?
The most important problem that Case.one solved for our firm was to eliminate a lot of unnecessary expenses. The pricing model is very fair and I have referred my colleague to them as well.
In addition, the automatic government form filling from intake forms was a huge time saver. It freed my staff to work on more important projects.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
What is your industry?
Did your company use a different software before this one?
What software did you use before?
We used various demos that did not satisfy our requirements.
Why did you decide to change it?
The high cost of working with other platforms, and
Are you satisfied with the change?
How did your company implement this product?
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
What is the primary use of this product in your company?
How did using this product affect your business goals?
What was the cost of implementing this product?
it was FREE
What is your total annual cost for using this product?
for every active case $0.99
How long is your contract with the vendor?
Did you get any discount for this product? How much?
No, the price was already low, but we got 3 months free.