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User review of Changepoint

The app is clunky

- by Tasha

USER SATISFACTION

RECOMMENDATION
1 out of 7
Never
COST EFFICENCY
1out of 7
Awful
OVERALL IMPRESSION
1out of 5
very poor
EASE OF USE
1out of 5
very poor
CUSTOMER SUPPORT
1out of 5
very poor

PROS & CONS

What are the best aspects of this product?

Theapp helps to report time in a way that satisfies my company management. This can be easily done at the service desk level. Plus, the reporting feature is good too.

What aspects are problematic or could work better?

Changepoint doesn’t work in Google Chrome on Mac computers. I get locked out often and the system doesn’t save the work done which means a lot time is wasted battling with the app.

What specific problems in your company were solved by this product?

We use the app to manage times and resources in a better manner.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Higher Education

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.