What are the best aspects of this product?
Theapp helps to report time in a way that satisfies my company management. This can be easily done at the service desk level. Plus, the reporting feature is good too.
What aspects are problematic or could work better?
Changepoint doesn’t work in Google Chrome on Mac computers. I get locked out often and the system doesn’t save the work done which means a lot time is wasted battling with the app.
What specific problems in your company were solved by this product?
We use the app to manage times and resources in a better manner.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
Less than 1 month
What is your company size?
More than 100 Employees
What is your industry?
How many people in your company actively use this product?
How long is your contract with the vendor?
Less than 1 year