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User review of Changepoint

Useful system for time management

- by Jessie

USER SATISFACTION

RECOMMENDATION
4 out of 7
Maybe
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
3out of 5
ok
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

Changepoint is easy to use when you set it up correctly.

What aspects are problematic or could work better?

The interface is slow and sometimes time is not submitted correctly. If you do not set up the system carefully, there can be issues such as confusing categories and projects.

What specific problems in your company were solved by this product?

We use the app to track our time spent project work vs operational work. The tool can be effective if we can do this time tracking consistently. Improvements in the software such as easier submission options and better notification options can make our job easier.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Higher Education

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.