User review
of Chanty
Chanty simplified our teamwork
-
by Anonymous Reviewer
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
Chanty is really super easy to use. I has a lot of additional integrations and features that turn this chat into a powerful and super effective communication tool. Everything is right in front of your eyes: all of your team members, tasks, discussions and chats. Files are also stored there.
This is so comfortable to have one place where your work happens, instead of rushing through different communication channels all the time.
What aspects are problematic or could work better?
At the moment we are not facing any issues, but waiting for the group video calls feature to be developed
What features/services would you like to see in future versions of this product?
Group video calls, due date
What specific problems in your company were solved by this product?
We faced lack of communication and had time-consuming collaboration process, because our time was wasted.
With Chanty we got rid of emails and a lot of apps that are not useful anymore.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I manage other people who use it
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
51-100 Employees
What is your industry?
Law Practice
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 week
How many people in your company actively use this product?
all employees
What is the primary use of this product in your company?
both B2B & B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It helped to improve communication capabilities in and out of the company, and provided access to effective channels for all devices and locations.
- It boosted both personal and business productivity with immediate feedback and reduced expenses.
- It minimized manual intervention, and increases accuracy and exchange reliability.
- It offered a secure internal network for file transfer, giving users the flexibility to communicate via their preferred channel.
- It tracked and captured all conversations to ensure regulatory compliance.
- It reduced administration and infrastructure costs by eliminating the need to use multiple third-party communication services.
PRICING & COSTS
What was the cost of implementing this product?
-
What is your total annual cost for using this product?
$720
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
-
FEATURE DETAILS
Communications
Instant Messaging & Chat amazing
5
Email amazing
5
Phone, Cloud PBX & VoIP ok
3
Web Conferencing ok
3
Audio/Video Conferencing ok
3
Corporate Contact Base amazing
5
Alerts & Notifications very good
4
Voicemail & Greeting very good
4
Mobile App amazing
5
Collaboration
File Sharing very good
4
Uploads amazing
5
Discussions & Tagging ok
3
Centralized Storage very good
4
Platform
Performance & Reliability very good
4
Customization very good
4
Mobile amazing
5
Support amazing
5
Security amazing
5
Internationalization ok
3
