User review
of Chanty
The best solution for remote workers
-
by Dmytro Dzhus
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
Chanty is super easy to use even for non-tech users.
Everything you need to collaborate with colleagues is accessible in a few clicks. This software simplifies internal communication and makes it faster. It has a variety of useful features.
The support team was always very helpful.
Since we’ve found Chanty we stopped searching among other tools, because Chanty fully satisfies our needs and meets our expectations of an ideal business messenger for a reasonable price.
What aspects are problematic or could work better?
There is nothing problematic for us. It was pretty easy to adapt.
What features/services would you like to see in future versions of this product?
We are waiting for the kanban board and new integrations.
As stated on their official website, updates are coming soon.
What specific problems in your company were solved by this product?
With this software it is much easier to manage various channels, we communicate faster and easier.
It is also really comfy to be able to arrange a call and not wasting time opening other apps.
Are you a current user of this product?
No
USER DETAILS
What is your role with this product?
- I manage other people who use it
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
51-100 Employees
What is your industry?
Information Technology and Services
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
slack
Why did you decide to change it?
it's too expensive
Are you satisfied with the change?
Absolutely
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
most employees
What is the primary use of this product in your company?
mostly B2B
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It helped to improve communication capabilities in and out of the company, and provided access to effective channels for all devices and locations.
- It boosted both personal and business productivity with immediate feedback and reduced expenses.
- It offered a secure internal network for file transfer, giving users the flexibility to communicate via their preferred channel.
- It reduced administration and infrastructure costs by eliminating the need to use multiple third-party communication services.
FEATURE DETAILS
Communications
Instant Messaging & Chat amazing
5
Web Conferencing amazing
5
Audio/Video Conferencing amazing
5
Corporate Contact Base amazing
5
Alerts & Notifications amazing
5
Voicemail & Greeting very good
4
Mobile App amazing
5
User, Role, and Access Management amazing
5
Collaboration
File Sharing amazing
5
Uploads amazing
5
Discussions & Tagging amazing
5
Comments & Voting very good
4
Centralized Storage amazing
5
Platform
Performance & Reliability amazing
5
Customization ok
3
Mobile amazing
5
Support amazing
5
Security amazing
5
API/Integrations amazing
5
Internationalization very good
4
