What are the best aspects of this product?
Great migration & support team (Chris, Peter, Candice, Ryan); Flat cost as opposed to % of revenue; Very full featured; lots of integrations and customizations available; easy-to-use interface
What aspects are problematic or could work better?
I want to allow users who sign up for a subscription to enable or disable auto-pay, since my audience has members who cannot use auto-pay. This is currently not a feature, but the support team submitted it to the dev team as a feature request, so I expect it will be addressed soon.
What features/services would you like to see in future versions of this product?
I would like to see an option for auto-pay on the initial sign-up for a plan page.
What specific problems in your company were solved by this product?
I needed to implement subscription billing fast. My prior sales company was acquired and so I needed to migrate their work from Salesforce into something I could manage a bit more easily, as a very small company. ChargeOver integrates with my other services (banking, mailing list, etc.) very nicely, so I didn't have to spend a lot of time or money finding add-on's to solve my main integration issues.
Are you a current user of this product?
How long have you been using this product?
Less than 1 month
What is your company size?
What is your industry?
Did your company use a different software before this one?
What software did you use before?
Why did you decide to change it?
More complex and expensive
Are you satisfied with the change?
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
What is the primary use of this product in your company?
How did using this product affect your business goals?