What are the best aspects of this product?
Installation was not as painful as it can be sometimes, and we quickly understood we were dealing with a well-integrated tool. The decisive criterion for us was Wufoo integration, which is very well done. The product comes with excellent support which handles issues in less than an hour, while the platform is powerful enough to deal with multiple recurring donations per time. I also recommend it because of neat reporting, I think that matters a lot to a streamlined workflow.
What aspects are problematic or could work better?
For me, the product is still intermediary, probably something alike credit card processors for online giving. I wasn't blown off my shoes, and I'm still looking for a platform that can host my web forms and do independent processing of my transactions. Meanwhile, I will continue working with Chargify, because I think it is worth its price.
What specific problems in your company were solved by this product?
Online giving is the centre of our online activity, and we use Chargify to promote it and to accept donations.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
More than 100 Employees
What is your industry?
Museums and Institutions
How many people in your company actively use this product?
just me
How long is your contract with the vendor?
Less than 1 year
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