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User review of Chargify

Solid platform for managing online sales

- by Terence

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Installation was not as painful as it can be sometimes, and we quickly understood we were dealing with a well-integrated tool. The decisive criterion for us was Wufoo integration, which is very well done. The product comes with excellent support which handles issues in less than an hour, while the platform is powerful enough to deal with multiple recurring donations per time. I also recommend it because of neat reporting, I think that matters a lot to a streamlined workflow.

What aspects are problematic or could work better?

For me, the product is still intermediary, probably something alike credit card processors for online giving. I wasn't blown off my shoes, and I'm still looking for a platform that can host my web forms and do independent processing of my transactions. Meanwhile, I will continue working with Chargify, because I think it is worth its price.

What specific problems in your company were solved by this product?

Online giving is the centre of our online activity, and we use Chargify to promote it and to accept donations.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Museums and Institutions

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.