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Chargify Review

Chargify
Our score: 8.8 User satisfaction: 97%

What is Chargify?

Chargify is Subscription Billing built for SaaS. Most vendors support your basic billing needs and so are Chargify. However, Elastic Billing goes beyond basic, supporting millions of complex scenarios and any business structure. Chargify empowers your entire team to quickly launch products, sign up customers, and manage subscriptions. Whether your business is a new startup or an established company that bills thousands of clients per month, Chargify can make it work for you.

Its real-time dashboard allows easy access to customer insight, signups, revenue, and cancellations. You can increase your company revenue and optimize sales conversions by testing various subscription plans as well as freemium pricing models. With the solution’s business intelligence tools, your business will make more informed decisions and prioritize on what’s important: the growth of your company.

Overview of Chargify Benefits

Chargify works with various payment gateways, allowing you to be confident with your compliance and billing. You can immediately accept payments with a branded payment page. You can also integrate the tool’s API into your website.

You can get started for free. There are no set up or transaction fees. There will also be no contracts to sign.

This app is created to make running your subscription-based company a snap. The tool can send emails, help take care of declined or expired, and automatically charge customers without a hitch.

Chargify can be used by any tool, from non-technical business startups to huge enterprise firms with complex needs.

Chargify offers a fixed monthly pricing structure. It does not take any percentage of your revenues. In addition, is offers 24/7 phone support, something that other billing solution providers do not offer.

You can benefit from top integrations such as Zferral, Wufoo, Salesforce, Xero, and Shopify. Chargify likewise integrates with Zapier to connect your business to hundreds of other Web apps.

Chargify is very flexible and handles almost any billing scenario imaginable:

  • Trial periods
  • Setup fees
  • Monthly, annual, or custom billing dates
  • Bill by user, by usage, or for add-ons
  • Automatic billing (Credit Card, PayPay, or ACH) or invoice billing

Chargify can be used by any company, from non technical startups to Enterprise organizations with complex needs:

  • Merchants can use “out of the box” features like public sign up pages and the provided billing portal for customer-facing subscription management to get up and running in minutes – no development work required.
  • For more technical companies with development resources, Chargify can be seamlessly integrated into to any website or application with a robust, easy to use API.

Other key differentiators:

  • Chargify has a fixed monthly pricing structure and does not take a percentage of revenue. When ARPU (average revenue per user) crosses over $30-$40/month for products or services, Chargify becomes the clear cost winner.
  • Chargify is the only billing software provider in the space that offer 24/7 phone support.

Overview of Chargify Features

  • Recurring Billing System
  • Business Intelligence Tools
  • Recurring Billing API
  • Dunning Management
  • iPhone App
  • ACH/echeck
  • Invoicing
  • PayPal
  • Subscription Management
  • PCI Compliant Security
  • Branded Payment Websites
  • Easy-to-use Interface
  • Multi-Gateway Support
  • Customer portal
  • Automatic Emails

What Problems Will Chargify Solve?

Collecting Taxes – Managing sales taxes for customers across multiple states, cities, and counties can be a tedious job. Chargify has partnered with Avalara, the leading cloud-based software for sales tax management, to provide access to Avalara AvaTax, delivering instantaneous sales tax decisions based on precise geo-location in more than 10,000 taxing jurisdictions. If you need to collect sales tax, just enabled the Avalara option and define where tax are applicable, and Chargify will calculate, itemize, and bill the correct sales tax based on the customers shipping address or billing address.

Reviving At-Risk Accounts – When recurring revenue runs your business, it is important to reduce churn by keeping the customers you have. Dunning is the process of communicating with customers to ensure payment of past due accounts prior to account cancellation. Chargify’s dunning management options make it easy to configure payment retries, grace periods, and customer communication about failed transactions. A successful dunning strategy using Chargify, can help retain 20%+ of revenue that may otherwise be lost due to credit card declines and other payment failures.

Sales and Marketing can move fast – Chargify’s ease-of-use for less technical team members such as Sales and Marketing helps eliminate roadblocks. Sales can easily create custom pricing to help close deals. Marketing can spin up coupons and promotions to accelerate campaigns, or create new plans for a/b testing. This is all easily accomplished via the admin UI without having to wait for development resources.

Chargify Position In Our Categories

Because companies have special business demands, it is only prudent that they steer clear of paying for a one-size-fits-all, “perfect” system. At any rate, it is futile to try to pinpoint such an app even among popular software products.
The logical thing to do can be to narrow down the numerous important functions which necessitate analysis including key features, pricing, technical skill capability of the employees, business size, etc. The second step is, you must follow through the research comprehensively. Have a look at some Chargify reviews and explore each of the solutions in your list in detail. Such comprehensive research can make sure you avoid mismatched apps and subscribe to the system that meets all the aspects you require business requires.

Position of Chargify in our main categories:

TOP 50

Chargify is one of the top 50 Accounting Software products

Chargify is also listed in the following subcategories:

Since each company has unique business wants, it is advisable for them to desist from seeking a one-size-fits-all faultless software system. Needless to say, it would be futile to try to find such a platform even among widely used software platforms. The clever thing to do would be to catalog the various important elements that require consideration such as key features, budget, skill levels of workers, company size etc. Then, you should do your groundwork thoroughly. Read some Chargify Accounting Software reviews and look into each of the other apps in your shortlist in detail. Such exhaustive homework can ensure you weed out ill-fitting platforms and zero in on the system that presents all the aspects you require for business success.

How Much Does Chargify Cost?

Chargify Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Chargify offers a 30-day free trial and a quote-based subscription model. You can contact the vendor for more details.

User Satisfaction

Positive Social Media Mentions 32
Negative Social Media Mentions 1

We realize that when you make a decision to buy Accounting Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Chargify reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Chargify. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Chargify Comparisons

Chargify user reviews

Mighty product, it can do a lot of stuff

Read full review >
Salvatore
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 25.09.2018 Company Size: 1-10 Employees Industry: Retail

Solid platform for managing online sales

Read full review >
Terence
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 26.08.2018 Company Size: More than 100 Employees Industry: Museums and Institutions

Billing management made easy

Read full review >
Lucy
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 19.08.2018 Company Size: More than 100 Employees Industry: Information Technology

What are Chargify pricing details?

Chargify Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Chargify offers a 30-day free trial and a quote-based subscription model. You can contact the vendor for more details.

What integrations are available for Chargify?

  • Shopify
  • Xero
  • Salesforce
  • Zapier
  • Wufoo
  • Formstack
  • MailChimp
  • ChartMogul
  • Ambassador
  • Drip
  • LeadDyno
  • ClickDesk
  • Chargely
  • CloudWork
  • Geckoboard
  • INinbox
  • Leftronic
  • Pipeliner

Chargify average rating:

Average score
4.8/5 (3 user reviews)
4/5

Overall Impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Salvatore

PROS: Chargify is a friendly, simple, and easy to use platform that has all the features necessary for running a successful online sales business. Its dashboard is simply powerful: you can use it to check your revenue performance, and to control the number of sign ups all the time. Neat reporting is also included in the benefit package! We use it every day, since it is involved in all product updating, communication and refunding processes, and our favorite part is that subscriptions can be altered.

CONS: I like everything about Chargify, and I think everybody does.

Reviewed 1 year ago

Read full review >

The least favorable review

Lucy

PROS: I was hesitating to dive inside the ecommerce world, right because I was too afraid to deal with billing and subscriptions. I obviously wanted to sell more, but keeping records of it and maintaining a support center sounded terrifying to me! Luckily, there was Chargify to make things easier: ever since I opened an e-store, it has been with me to manage billing and subscription, and I don't have to worry about about billing and charging methods. Chargify doesn't just do stuff-it does them perfectly! I can rely on it with my eyes closed, as it does even discounts, coupons, taxes, and refers issues to people that can actually deal with them. I'm also very satisfied with the analytic capacity and the APIs, and I'm eager to discover even more things under the surface.

CONS: I would like to see them operating with physical products too. I don't think that's difficult, it only takes to introduce a shipping feature or more description pages. Small businesses would love that!

Reviewed 1 year ago

Read full review >

More reviews from 3 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Mighty product, it can do a lot of stuff

Read full review >
Salvatore
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 25.09.2018 Company Size: 1-10 Employees Industry: Retail

PROS: Chargify is a friendly, simple, and easy to use platform that has all the features necessary for running a successful online sales business. Its dashboard is simply powerful: you can use it to check your revenue performance, and to control the number of sign ups all the time. Neat reporting is also included in the benefit package! We use it every day, since it is involved in all product updating, communication and refunding processes, and our favorite part is that subscriptions can be altered.

CONS: I like everything about Chargify, and I think everybody does.

What do you think about this review? Great Poor

Solid platform for managing online sales

Read full review >
Terence
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 26.08.2018 Company Size: More than 100 Employees Industry: Museums and Institutions

PROS: Installation was not as painful as it can be sometimes, and we quickly understood we were dealing with a well-integrated tool. The decisive criterion for us was Wufoo integration, which is very well done. The product comes with excellent support which handles issues in less than an hour, while the platform is powerful enough to deal with multiple recurring donations per time. I also recommend it because of neat reporting, I think that matters a lot to a streamlined workflow.

CONS: For me, the product is still intermediary, probably something alike credit card processors for online giving. I wasn't blown off my shoes, and I'm still looking for a platform that can host my web forms and do independent processing of my transactions. Meanwhile, I will continue working with Chargify, because I think it is worth its price.

What do you think about this review? Great Poor

Billing management made easy

Read full review >
Lucy
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 19.08.2018 Company Size: More than 100 Employees Industry: Information Technology

PROS: I was hesitating to dive inside the ecommerce world, right because I was too afraid to deal with billing and subscriptions. I obviously wanted to sell more, but keeping records of it and maintaining a support center sounded terrifying to me! Luckily, there was Chargify to make things easier: ever since I opened an e-store, it has been with me to manage billing and subscription, and I don't have to worry about about billing and charging methods. Chargify doesn't just do stuff-it does them perfectly! I can rely on it with my eyes closed, as it does even discounts, coupons, taxes, and refers issues to people that can actually deal with them. I'm also very satisfied with the analytic capacity and the APIs, and I'm eager to discover even more things under the surface.

CONS: I would like to see them operating with physical products too. I don't think that's difficult, it only takes to introduce a shipping feature or more description pages. Small businesses would love that!

What do you think about this review? Great Poor
Reviewed By Jenny Chang
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