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User review of Chartio

Useful BI tool

- by Heidi

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The absence of a business layer in between is a big advantage. You can access the data source directly and infer the physical relationships. This is a great feature that makes Chartio stand out among the BI apps in the market. Plus, Chartio keep adding more data sources to their list. It is an elegant and simple system that is easy to maintain.

What aspects are problematic or could work better?

The user interface could be vastly improved. While the app offers powerful features, its UI is poor compared to other solutions. Plus, you cannot know about the usage from various users. This is an important feature for a client like Optimizely. Finally, the ACL permissions and dashboards categorization features could be further improved.

What specific problems in your company were solved by this product?

We use Chartio as a single platform to obtain a range of product and customer information. It is a common system that our analysts use to brainstorm to generate a common logic for organization-level metrics. Finally, many LCD displays at Optimizely show Chartio dashboards.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Internet

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.