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Chartio Review

Chartio
Our score: 8.9 User satisfaction: 100%

What is Chartio?

Chartio is a powerful and efficient business intelligence tool that aims to help companies make sense of their company data. Quick to set up and simple to use, Chartio allows business users to explore all sorts of information in real time. The tool’s drag-and-drop interface writes queries for your use, or you can also write and share your SQL queries. With this tool, anyone can build beautiful dashboards as well as visualizations and share them across your organization or with your customers.

Chartio’s features include edit generated queries, a drag and drop user interface, quick visualizations, one interface for data sources, funnel visualizations, filters, chart creation on phones and tablets, drill down and pivots, and more.

Overview of Chartio Benefits

Chartio helps businesses all over to analyze and track their critical business data. Focused on creating an interface for data, the tool helps businesses make better decisions through real-time and intuitive business analytics. Customers can connect their databases to Chartio, to visualize their business data in real-time, bypassing the need for secure data warehousing and at the same time avoiding its security pitfalls.

The tool’s drag and drop interface enables business users to, for instance, get data from Google Analytics and then compare the data to sales data culled from an Oracle database. Data can be checked in real time or updated on a scheduled basis. Chartio also has an interface to clean up your business data. Once in place, you may see the data in various formats such as bar charts, line charts, and area bar charts.

For your convenience, this platform can support multiple systems and databases such as Twilio, Google Analytics, Amazon Redshift, PostgreSQL, Salesforce, and MySQL.

Simplicity of Setup: The vendor says Chartio has the fastest time to value in Business Intelligence. Users can literally connect a Chartio to a database and begin analyzing their data within minutes.

Ease of Use: Chartio is designed to enable business users who are unfamiliar with SQL to perform complex analyses of multiple data sources. Chartio’s ease of use makes it possible to free analysts from routine report creation, speed up turnaround between questions and answers, and lower training costs. SQL is also available for users who prefer to use it.

Enables Agile Business Intelligence: Chartio works with a variety of data warehouse systems — or no data warehouse at all. The app’s flexible schemas make it possible to change your storage options as your needs change. Design your reports in Chartio, rather than creating paper prototypes. Implement a business intelligence system without the extensive planning, expensive professional services, custom programming, and systems integration required by legacy BI systems.

Overview of Chartio Features

  • Drag and Drop Chart Creation
  • Query mode
  • No-Limits Interface
  • Drag and Drop UI
  • Powerful Filters
  • Drill Down & Pivot
  • Visualize Funnels
  • Create Charts on Tablets & Phones
  • Powerful Query Mode
  • Edit Generated Queries
  • One Interface for Every Data Source
  • Quickly See Any Visualization
  • Join Data Sources in a Single Click
  • Easily Perform Complex Calculations
  • Blend Disparate Data
  • Add Custom Columns
  • Company Revenue Dashboard
  • Scheduled Reporting
  • Download and Share Anything
  • Easily Try any Visualization
  • Share Dashboards with a URL
  • Scheduled Email Reports
  • Works on Any Device
  • Download Any Visualization
  • Richly Collaborative
  • Real time chart
  • Dedicated Support
  • Collaborative
  • Controlled Access
  • Real-time Results
  • The Fastest Connections
  • The Strongest Connections

What Problems Will Chartio Solve?

1. Creating a data-driven organization: Chartio’s vision is to make business intelligence as ubiquitous in the enterprise as the common spreadsheet. Because of the app’s ease of use, many of its customers make Chartio available to every member of their team, giving them the most current information and the power to analyze it themselves.

2. Reducing turnaround time for reports and analysis: The traditional method of analysis is for a manager to spend weeks with an analyst in another location, prototyping reports and negotiating for access. With Chartio, a business user has access to the data they need and the ability to create their own reports and charts using a drag-and-drop interface.

3. Analysis of live data: Chartio can connect directly to SQL databases or a continuously updated copy. This means that business users always have access to the most current information and the power to join it to other sources, such as Google Analytics or Salesforce.

Chartio Position In Our Categories

Because businesses have distinctive business needs, it is only practical they abstain from buying a one-size-fits-all, “perfect” software system. However, it is difficult to pinpoint such a software product even among recognizable software products.
The clever thing to do should be to spell out the different vital aspects which merit inspection like key features, costing, skill ability of staff, organizational size, etc. The second step is, you must perform the product research thoroughly. Go over these Chartio analyses and look over each of the software systems in your list in detail. Such well-rounded product investigation makes sure you stay away from unsuitable software solutions and select the system which delivers all the benefits your company requires.

Position of Chartio in our main categories:

TOP 50

Chartio is one of the top 50 Business Intelligence Software products

TOP 20

Chartio is one of the 20 Data Visualization Software products

If you are considering Chartio it may also be a good idea to check out other subcategories of Business Intelligence Software gathered in our base of SaaS software reviews.

It is essential to note that almost no service in the Business Intelligence Software category is going to be an ideal solution that can fulfill all the goals of all business types, sizes and industries. It may be a good idea to read a few Chartio Business Intelligence Software reviews first as certain software may excel just in a very narrow set of applications or be prepared with a really specific industry in mind. Others might function with an idea of being simple and intuitive and therefore lack complicated elements welcomed by more experienced users. There are also apps that support a broad group of users and give you a powerful feature toolbox, however this in most cases comes at a more significant cost of such a service. Make sure you're aware of your requirements so that you choose a solution that provides all the features you look for.

How Much Does Chartio Cost?

Chartio Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

The pricing information of Chartio is only available when you request a quote as they base the pricing on your company size. Its plans are flexible and scalable for startups, growing businesses, and Fortune 500 enterprises. You may also start with its 14-day free trial to test out its features.

User Satisfaction

Positive Social Media Mentions 51
Negative Social Media Mentions 0

We realize that when you make a decision to buy Business Intelligence Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Chartio reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Chartio. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Chartio Comparisons

Chartio user reviews

Indispensable tool for me

Read full review >
Cassandra
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 04.10.2018 Company Size: More than 100 Employees Industry: Consumer Services

User interface needs to be improved

Read full review >
Marc
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 01.10.2018 Company Size: More than 100 Employees Industry: Pharmaceuticals

Awesome application

Read full review >
Tommy
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 11.09.2018 Company Size: More than 100 Employees Industry: Consumer Services

Provides fast insights

Read full review >
Paula
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 23.04.2018 Company Size: More than 100 Employees Industry: Consumer Goods

Good solution for metric displays

Read full review >
Wesley
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 18.04.2018 Company Size: More than 100 Employees Industry: Internet

What are Chartio pricing details?

Chartio Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

The pricing information of Chartio is only available when you request a quote as they base the pricing on your company size. Its plans are flexible and scalable for startups, growing businesses, and Fortune 500 enterprises. You may also start with its 14-day free trial to test out its features.

What integrations are available for Chartio?

  • PostgreSQL
  • MySQL
  • Microsoft SQL Server
  • Windows Azure Cloud
  • Amazon RDS
  • Amazon Redshift
  • Google BigQuery
  • Salesforce
  • Google Analytics
  • Twilio
  • Amazon EC2
  • Marketo
  • HubSpot
  • Segment
  • Heroku
  • Oracle
  • Rackspace Cloud
  • CSV File Uploads
  • Google Cloud SQL
  • Snowflake

Chartio average rating:

Average score
5/5 (11 user reviews)
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Heidi

PROS: The absence of a business layer in between is a big advantage. You can access the data source directly and infer the physical relationships. This is a great feature that makes Chartio stand out among the BI apps in the market. Plus, Chartio keep adding more data sources to their list. It is an elegant and simple system that is easy to maintain.

CONS: The user interface could be vastly improved. While the app offers powerful features, its UI is poor compared to other solutions. Plus, you cannot know about the usage from various users. This is an important feature for a client like Optimizely. Finally, the ACL permissions and dashboards categorization features could be further improved.

Reviewed 2 years ago

Read full review >

The least favorable review

Marc

PROS: Chartio helps me access our data at faster speeds which has improved the way I do analytics. Previously, we were using Crystal for our reporting requirements and its slow speed restricted our ability to access data. I am the director of sales and marketing and Chartio gives me instant access to data which helps me make smarter business decisions.

CONS: The user interface needs to be improved. It is difficult to have to navigate back and forth to select dimensions and facts to add to a dashboard. You cannot see the whole description which reduces your chart-building speed. On the plus side, Chartio listens to feedback and are constantly enhancing the chart customization options and user interface which is making it a better tool with every passing day.

Reviewed 1 year ago

Read full review >

More reviews from 11 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Indispensable tool for me

Read full review >
Cassandra
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 04.10.2018 Company Size: More than 100 Employees Industry: Consumer Services

PROS: Chartio helps us make data decisions every day. The interactive mode without database is excellent and makes things very easy. Another advantage is you can sort and view data in various ways other than table.

CONS: There are a couple of glitches: Sometimes the interactive mode doesn’t transcribe in SQL in a likeable manner. Plus, it could report failure and inability to convert data in a chart in a better manner.

What do you think about this review? Great Poor

User interface needs to be improved

Read full review >
Marc
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 01.10.2018 Company Size: More than 100 Employees Industry: Pharmaceuticals

PROS: Chartio helps me access our data at faster speeds which has improved the way I do analytics. Previously, we were using Crystal for our reporting requirements and its slow speed restricted our ability to access data. I am the director of sales and marketing and Chartio gives me instant access to data which helps me make smarter business decisions.

CONS: The user interface needs to be improved. It is difficult to have to navigate back and forth to select dimensions and facts to add to a dashboard. You cannot see the whole description which reduces your chart-building speed. On the plus side, Chartio listens to feedback and are constantly enhancing the chart customization options and user interface which is making it a better tool with every passing day.

What do you think about this review? Great Poor

Awesome application

Read full review >
Tommy
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 11.09.2018 Company Size: More than 100 Employees Industry: Consumer Services

PROS: Chartio is easy to use with a clean user interface and all the features we need without any needless bells and whistles. It supports a wide range of data sources that cover all the popular and advanced data warehouse systems. It is easy to blend data from different sources by merging different layers together.

CONS: There are a couple of areas where Chartio can improve. There can be more transparent usage of each created dashboard and account. The vendor charges by seat but there is no info on how frequently each seat is used. This means the administrator is not able optimize usage in the company. Second, there could be better data caching and query in sequence. Some dashboards have multiple charts. When people visit these dashboards, a large amount of queries are initiated to the database simultaneously.

What do you think about this review? Great Poor

Provides fast insights

Read full review >
Paula
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 23.04.2018 Company Size: More than 100 Employees Industry: Consumer Goods

PROS: You can easily structure data and get the correct KPIs. Plus, the app provides info required to make structured micro business decisions. You can easily set up your data sources in the system and start getting useful insights quickly.

CONS: I have no complaints. I wish had started using the app a long time ago. Hope my company continues using the tool. I also hope the vendor does not add unnecessary features to make Chartio a big corporate BI system so that they can charge more.

What do you think about this review? Great Poor

Good solution for metric displays

Read full review >
Wesley
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 18.04.2018 Company Size: More than 100 Employees Industry: Internet

PROS: It is great that I can easily display charts and share them with my team members. This makes it simple to discus metrics with them. I use Chartio to easily manage my team and communicate my objectives and needs to the other management executives I work with.

CONS: The learning curve is a bit steep. But once I got the hang of using the product, it was smooth sailing afterwards with no issues.

What do you think about this review? Great Poor

We use it for data visualization

Read full review >
Evelyn
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 13.03.2018 Company Size: More than 100 Employees Industry: Computer Software

PROS: The biggest plus point is the app’s ease of use. If you know SQL, you can learn to use Chartio in just a few minutes.

CONS: The biggest minus point is query timeouts. I wish it was possible to run large analytics jobs that take more than half an hour.

What do you think about this review? Great Poor

The system is easy to use

Read full review >
Wilma
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 13.02.2018 Company Size: More than 100 Employees Industry: Internet

PROS: Chartio is easy to use. You can use SQL to create charts. If you do not know coding, you can use the drag and drop interface. Plus, you can use filters to explore deeply and check all segments of your data.

CONS: My only grouse is against redshirt resource management. If you refresh the dashboard, it simultaneously runs all the queries and even times out sometimes.

What do you think about this review? Great Poor

Clear and simple platform

Read full review >
Wilbur
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 06.01.2018 Company Size: More than 100 Employees Industry: Information Technology

PROS: Chartio has vastly improved over the past one year that we have been using it. The vendor seems to heed to customer feedback and do improvements as required. You can use the drag-and-drop to easily transform simple queries into live-updating graphs. For complex queries and for cases where the data is not well organized, you can use custom SQL queries across multiple tables.

CONS: There are two areas where I would like to see improvements, which would benefit me: There could be better sharing, there is no need for a user account simply to see a dashboard. Second, we should be able to configure the appearance more easily, for example, changing fonts, axes, etc.

What do you think about this review? Great Poor

Useful BI tool

Read full review >
Heidi
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.01.2018 Company Size: More than 100 Employees Industry: Internet

PROS: The absence of a business layer in between is a big advantage. You can access the data source directly and infer the physical relationships. This is a great feature that makes Chartio stand out among the BI apps in the market. Plus, Chartio keep adding more data sources to their list. It is an elegant and simple system that is easy to maintain.

CONS: The user interface could be vastly improved. While the app offers powerful features, its UI is poor compared to other solutions. Plus, you cannot know about the usage from various users. This is an important feature for a client like Optimizely. Finally, the ACL permissions and dashboards categorization features could be further improved.

What do you think about this review? Great Poor

Great app for collaboration

Read full review >
Jack
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 21.12.2017 Company Size: 11-50 Employees Industry: Information Technology

PROS: Chartio stands out for its collaboration capabilities. Everyone in our company from the data scientist to management executives knows what they can do with the app and what they can’t. The features do not seem restricted, but create an intuitive and natural feeling when you view the same charts as everyone else.

CONS: Chartio has limited integrations with many popular cloud apps. This has affected my ability to use the software in new industries. A few competitor systems like Xero Accounting have these integrations. However, it is easy to import a flat file into Chartio and everything functions well after that including joining with real databases.

What do you think about this review? Great Poor

Helps to reduce manual work

Read full review >
Ernestine
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 17.12.2017 Company Size: More than 100 Employees Industry: Internet

PROS: The highlights of Chartio are the SQL mode and the drag and drop functionality.

CONS: We should be able to make real funnels that ensure users perform the first step and then move to the next. The current funnels only provide info on the number of users who perform each step. This is misleading and wrong.

What do you think about this review? Great Poor
Reviewed By Jenny Chang
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