Easy to use, high adoption rate

What are the best aspects of this product?

An intuitive app even a beginner with no coding skills can master instantly. I was able to onboard the whole team in a day, and from there, this tool has been a ubiquitous part of our day-to-day workflow.

What aspects are problematic or could work better?

There are instances when the app crashes so we have to reset.

What specific problems in your company were solved by this product?

Repetitive questions and recurring issues are now automated, leaving our support reps with more time to focus on unique issues.

Are you a current user of this product?

No