Flexible, useful, not to mention cheap

What are the best aspects of this product?

It's very flexible whether you're conversing with one or multiple prospects at once. A small team can handle a huge volume of customer questions in a day, not the least thanks to automation.

What aspects are problematic or could work better?

Nothing to complain about considering it's cheap yet practical.

What specific problems in your company were solved by this product?

It allowed us to respond faster, ticked off false leads, generally increased the efficiency of our support team.

Are you a current user of this product?

No