Fosters collaborationg among team members regardless of location.

What are the best aspects of this product?

As a field consultant, I get to observe co-workers who aren't in my immediate project team once or not seeing them at all. I rarely get to see my co-workers who are abroad. Chatter lets us share what we're in the middle of doing. It helps us look into expertise from other people, communicate effectively, and posting content.

What aspects are problematic or could work better?

The Salesforce UI isn't really good. So I made Chatter Desktop as my main go-to platform. While some people like colloborating with each other, others don't. Hence, topics showing up on my Chatter feeds tend to be biased to those capable of making more than a dozen posts in a day.

What specific problems in your company were solved by this product?

Ideally used with the Chatter Deskop and/or its own mobile app. We're making use of Chatter groups in informal project workspaces. This allows team members in posting status updates, questions, files, and among other things. We're also making posts on meeting recordings.

Are you a current user of this product?

Yes