Helpful in seeing previous converstations related to the business

What are the best aspects of this product?

I love communicating with teammates about my clients and projects. It is so helpful to see historical conversations about accounts and contacts when I am looking at their records. My email inbox is cleaner, and the communication is where I want it when I need it.

What aspects are problematic or could work better?

While #topics is a compelling idea, it's difficult to get our whole team to gel around certain core topics.

What specific problems in your company were solved by this product?

Seeing historical conversation on accounts and projects is so valuable. I love being able to cross reference record data and human conversations/input all on the same page.

Are you a current user of this product?

Yes