Making it easy to keep and access relevant information together

What are the best aspects of this product?

Chatter allows me to keep my emails for client interaction only and avoid losing important messages amid clutter. Using Chatter groups also makes it easy to keep relevant information together, and following certain groups and posts ensures I stay informed on the things I want to.

What aspects are problematic or could work better?

Mentioning a user on a thread will include them on the email alerts for that topic even though they have not really been part of that thread on their own.

What specific problems in your company were solved by this product?

Collaboration with teams is much easier than over email, plus with remote employees you do not need to worry about forgetting to add someone to the thread. We also use Salesforce for everything, and this continues to keep everything on one place

Are you a current user of this product?

Yes