PROS & CONS
What are the best aspects of this product?
What aspects are problematic or could work better?
They could integrate to college class rooms direct. Currently any university can set a .edu email so only those students can login, if this integrated dircetly into computer lab computers for instant college messaging it would be great.
What features/services would you like to see in future versions of this product?
More emojis, screen sharing, more GIFs along with additional native app features to allow you to change colors in real time and make phone calls directly from the app.
What specific problems in your company were solved by this product?
There was not a real time custom chat to allow us to have a mobile app and a chat on our website as branded for a company. Chatwing provides an entire app wizard custom setup area so you can add group chat to your website and app in real-time.
Are you a current user of this product?
What is your role with this product?
- I implemented it
How long have you been using this product?
What is your company size?
What is your industry?
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
What is the primary use of this product in your company?
both B2B & B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It helped to improve communication capabilities in and out of the company, and provided access to effective channels for all devices and locations.
- It boosted both personal and business productivity with immediate feedback and reduced expenses.
- It minimized manual intervention, and increases accuracy and exchange reliability.
- It offered a secure internal network for file transfer, giving users the flexibility to communicate via their preferred channel.
- It tracked and captured all conversations to ensure regulatory compliance.
- It reduced administration and infrastructure costs by eliminating the need to use multiple third-party communication services.
PRICING & COSTS
What was the cost of implementing this product?
$14 per month
What is your total annual cost for using this product?
How long is your contract with the vendor?
Did you get any discount for this product? How much?
25% off with a year