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User review of Chatwing

Chatwing is only true cloud chat with web, to mobile web, to native app and desktop customizations

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

The chat can be white labeled and sync across all devices. Both HTML iframe and javascript code are available so the chat can be embedded directly into any web page. Add group chat and have it sync to a custom iOS, iPhone, iPad, and Android app receive push notifications when new messages are posted and users can also receive push all notifications from the app admin just like a sms text message.

What aspects are problematic or could work better?

They could integrate to college class rooms direct. Currently any university can set a .edu email so only those students can login, if this integrated dircetly into computer lab computers for instant college messaging it would be great.

What features/services would you like to see in future versions of this product?

More emojis, screen sharing, more GIFs along with additional native app features to allow you to change colors in real time and make phone calls directly from the app.

What specific problems in your company were solved by this product?

There was not a real time custom chat to allow us to have a mobile app and a chat on our website as branded for a company. Chatwing provides an entire app wizard custom setup area so you can add group chat to your website and app in real-time.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I implemented it

How long have you been using this product?

3-5 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Broadcast Media

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

both B2B & B2C

PRICING & COSTS

What was the cost of implementing this product?

$14 per month

What is your total annual cost for using this product?

$125

How long is your contract with the vendor?

1 month

Did you get any discount for this product? How much?

25% off with a year

FEATURE DETAILS

IM & Chat

Instant Messages
4
very good
Uploads
5
amazing
File Sharing
5
amazing
Drag-and-Drop
5
amazing
Coworker Status
4
very good
Tagging
5
amazing
Notifications & Alerts
5
amazing
Conversation History
5
amazing
Personal & Group Chats
5
amazing
Comments & Links
5
amazing
Screen Sharing
3
ok
Searching Filters
5
amazing
User Profiles
5
amazing
Multimedia
5
amazing
Synchronization
5
amazing
Privacy
5
amazing

Platform

Performance & Reliability
5
amazing
Reporting & Analytics
5
amazing
API/Integrations
5
amazing
Customization
5
amazing
Mobile App
5
amazing
Support
5
amazing
Security
5
amazing
User, Role, and Access Management
5
amazing
Internationalization
5
amazing