PROS & CONS
What are the best aspects of this product?
For me that would be the customized messaging for any platform.
What aspects are problematic or could work better?
So far so good, I am satisfied by the way it is now.
What features/services would you like to see in future versions of this product?
Well it would be a bonus if they can integrate with PS Messaging and Xbox live
What specific problems in your company were solved by this product?
We really cant rely on one messaging apps alone, as demands goes up
and we have to reach out at our potential clients fast and accurate we need
something to do it all in one system that we can easily monitor.
Are you a current user of this product?
What is your role with this product?
- I advised the company to purchase it
How long have you been using this product?
Less than 1 month
What is your company size?
What is your industry?
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
What is the primary use of this product in your company?
both B2B & B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It helped to improve communication capabilities in and out of the company, and provided access to effective channels for all devices and locations.
- It boosted both personal and business productivity with immediate feedback and reduced expenses.
- It minimized manual intervention, and increases accuracy and exchange reliability.
- It offered a secure internal network for file transfer, giving users the flexibility to communicate via their preferred channel.
- It tracked and captured all conversations to ensure regulatory compliance.
- It reduced administration and infrastructure costs by eliminating the need to use multiple third-party communication services.
PRICING & COSTS
What was the cost of implementing this product?
What is your total annual cost for using this product?
How long is your contract with the vendor?
Did you get any discount for this product? How much?