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User review of ChurchTrac Online

Really helpful for a small church

- by Jessy

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

I really think that as a tool, this is very robust and useful. It does a lot of things that small churches will definitely appreciate. With this tool, I only need to look in a single location to monitor budgets, contributions, accounting, and members. If I need to come up with reports, I can also use this tool to do that. I also like how it allows me to work even if I am on the move. Since the information is saved on the cloud, I can work wherever I may be.

What aspects are problematic or could work better?

One problem that I encountered was that it was really difficult making the transition from the PC-based version of this software to the cloud-based one. The customer support team tried to help me out with this, but in the end, I basically had to do it on my own. If they could make this transition less tedious in future versions, that would be really great.

What specific problems in your company were solved by this product?

The problem that this software really helped us out with was with the organization. Thanks to this, it's been easy to keep track of the major life events, birthdays, and addresses of our members. I've been able to use this to keep myself informed when it comes to accounting, budgeting, and contributions. It has also helped me out when it comes to producing reports since I can do it by simply entering data into it. I haven't even tackled about the other services you get from the software if you're willing to pay for it.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Mental Health Care

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.