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ChurchTrac Online Review

ChurchTrac Online
Our score: 8.5 User satisfaction: 100%

What is ChurchTrac Online?

ChurchTrac Online is a smart system designed by a group which is entirely made of pastors who understand the status, needs, and activities of local churches and ministries. The software application offers a wide range of tools and features that help churches grow their ministry and do better in promoting spiritual growth. This church management solution is described as very affordable and the prices of the product are published with transparency and no hoops. In short, ChurchTrac aims to improve communication and organize church teams and ministries.

Among the tools and capabilities of ChurchTrac are membership management, attendance reporting and tracking, donation, pledge, and contribution management, calendar and event management,  child/nursery check-in system, congregation members profile access, and financial management. The church management software is ideal for small to medium-sized churches, ministries, and congregations.

Overview of ChurchTrac Online Benefits

One of the distinguishable feature of ChurchTrac is its church membership administration. This feature however is not limited to the active members of a church since it has the capability to record and organize data accomodating even prospects and visitors.

Under the church membership administration capability of ChurchTrac, there is a feature that allows users to group members and non-members. This feature is called Smart Lists. Users are provided with the option to create their own set of Smart Lists or they can use the pre-set  Smart Lists of the software. When users select a specific group or list in the Smart Lists, the software would only show the names of people included on such list. They can add a new list and configure the Smart Lists settings to define which people would be included on the list.

To do this, they have to set the criteria for a given Smart List. For instance, if they want to create a list of people who are not involved in a ministry, they can select the “is involved in a ministry” as an entry in the user-defined field for names list. Then, they would select “No” in  the user-defined field for the Match ANY of the following. As a result, the software would only show the names list of people “who are not involved in a ministry” when users selected  that particular Smart List. This feature is very important as it would help users to easily send text messages to their members and visitors. Furthermore, they would easily track members using this feature.

Another feature of ChurchTrac is its financial management capability. This feature is used to create, manage, and track church accounts, budget, and payroll. Through this feature, transaction details can be imported as well as the printing of W2 reports.

To segment the financial resources of their church, users have to create an account  and select the type of account and input the starting balance, for instance, they can choose checking account. When they are done creating an account, the next step is the creation of categories or subcategories so that users would be able to track the disbursement of funds and determine which categories/subcategories the funds are released to.

To illustrate this, users can set up Utilities as the category and its subcategories are electricity, water, and sewage. After the account and its categories/subcategories are set up, they can now create transactions by adding new transactions. Users would be able to select and  fill out information such as the name of the payee, the amount of fund, and the category. In this feature, recurrent transactions are can also be saved as memorized transactions hence when a transaction is recorded that way, users can instantly select the transaction as they create a new transaction without the need of inputting, filling out , and selecting the same data they previously used. With this financial management capability, churches and ministries would be more transparent to their members in their financial transactions and sustain their programs  for better ministry.

ChurchTrac also has the capability to track attendance for church events such as Sunday School and worship. Important dates are also recorded and users can automatically remind their members for their attendance and participation for the events associated with those dates. Furthermore, the software allows users to generate and print attendance reports. This feature is significant since it would help church administrators and pastors check attendance trends.

Overview of ChurchTrac Online Features

  • Membership Management
  • Group Management
  • Member Database
  • Accounting Management
  • Payroll Management
  • Attendance Tracking
  • Event Management
  • Calendar Management
  • Communication Management
  • Attach Reminders to Notes
  • Donation Management
  • Contribution and Pledge Management
  • Child Check-in
  • Pastoral Notes

ChurchTrac Online Position In Our Categories

Because companies have distinct business-related wants, it is reasonable they abstain from going for a one-size-fits-all, ideal software. Just the same, it would be difficult to try to find such an app even among sought-after software solutions. The sensible step to do is to list the numerous vital factors which entail deliberation such as major features, packages, skill competence of staff, organizational size, etc. After which, you should do the product research comprehensively. Browse over some of these ChurchTrac Online reviews and explore each of the solutions in your shortlist in detail. Such well-rounded product research can make sure you keep away from ill-fitting apps and choose the system that delivers all the aspects your business requires in growing the business.

Position of ChurchTrac Online in our main categories:

TOP 10

ChurchTrac Online is one of the top 10 Church Management Software products

If you are considering ChurchTrac Online it might also be a good idea to analyze other subcategories of Church Management Software listed in our database of B2B software reviews.

It is essential to note that virtually no app in the Church Management Software category is going to be a perfect solution that can match all the requirements of various company types, sizes and industries. It may be a good idea to read a few ChurchTrac Online Church Management Software reviews first as some services may excel just in a really small set of applications or be designed with a very specific industry in mind. Others may work with an intention of being simple and intuitive and as a result lack advanced features needed by more experienced users. There are also apps that support a broad group of users and give you a powerful feature set, however that frequently comes at a more expensive cost of such a solution. Ensure you're aware of your needs so that you choose a solution that offers specifically the functionalities you search for.

How Much Does ChurchTrac Online Cost?

ChurchTrac Online Pricing Plans:

Free Trial

Smaller Church

$5/month

Small Church

$10/month

Medium Church

$20/month

Large Church

$30/month

Mega Church

$40/month

More than 1k Names

$40/month

ChurchTrac Online offers several different enterprise pricing options for users to choose from. Give the details a look, and select the best plan for your church:

Smaller Church – $5/mo., $50/yr

  • Up to 75 Names
  • Membership Management
  • Group & Attendance Tracking
  • User Accounts and Security
  • Free Technical Support
  • Congregation Access
  • Giving and Pledges
  • Nursery/Family Check-in
  • Volunteer and Event Management
  • Free Import and Backups

Small Church – $10/mo., $100/yr

  • Up to 125 Names
  • Membership Management
  • Group & Attendance Tracking
  • User Accounts and Security
  • Free Technical Support
  • Congregation Access
  • Giving and Pledges
  • Nursery/Family Check-in
  • Volunteer and Event Management
  • Free Import and Backups

Medium Church  $20/mo., $200/yr

  • Up to 250 Names
  • Membership Management
  • Group & Attendance Tracking
  • User Accounts and Security
  • Free Technical Support
  • Congregation Access
  • Giving and Pledges
  • Nursery/Family Check-in
  • Volunteer and Event Management
  • Free Import and Backups

Large Church – $30/mo., $300/yr

  • Up to 500 Names
  • Membership Management
  • Group & Attendance Tracking
  • User Accounts and Security
  • Free Technical Support
  • Congregation Access
  • Giving and Pledges
  • Nursery/Family Check-in
  • Volunteer and Event Management
  • Free Import and Backups

Mega Church – $40/mo., $400/yr

  • Up to 1000 Names
  • Membership Management
  • Group & Attendance Tracking
  • User Accounts and Security
  • Free Technical Support
  • Congregation Access
  • Giving and Pledges
  • Nursery/Family Check-in
  • Volunteer and Event Management
  • Free Import and Backups

More than 1k Names

  • $40/month for the first 1000 names, then add $10/month for each additional 1000 names

User Satisfaction

Positive Social Media Mentions 1
Negative Social Media Mentions 0

We realize that when you make a decision to buy Church Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and ChurchTrac Online reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with ChurchTrac Online. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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ChurchTrac Online Comparisons

ChurchTrac Online user reviews

An exceptional tool needed in every church

Read full review >
Sigrid
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 10.10.2019 Company Size: 11-50 Employees Industry: Religious Institutions

This has helped our church thrive

Read full review >
Darwin
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 24.09.2019 Company Size: More than 100 Employees Industry: Retail

This is great for church management

Read full review >
Damaris
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 22.09.2019 Company Size: 1-10 Employees Industry: Religious Institutions

Really helpful for a small church

Read full review >
Jessy
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 04.09.2019 Company Size: 1-10 Employees Industry: Mental Health Care

This has really improved our church

Read full review >
Cornelius
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 28.08.2019 Company Size: More than 100 Employees Industry: Retail

What are ChurchTrac Online pricing details?

ChurchTrac Online Pricing Plans:

Free Trial

Smaller Church

$5/month

Small Church

$10/month

Medium Church

$20/month

Large Church

$30/month

Mega Church

$40/month

More than 1k Names

$40/month

ChurchTrac Online offers several different enterprise pricing options for users to choose from. Give the details a look, and select the best plan for your church:

Smaller Church – $5/mo., $50/yr

  • Up to 75 Names
  • Membership Management
  • Group & Attendance Tracking
  • User Accounts and Security
  • Free Technical Support
  • Congregation Access
  • Giving and Pledges
  • Nursery/Family Check-in
  • Volunteer and Event Management
  • Free Import and Backups

Small Church – $10/mo., $100/yr

  • Up to 125 Names
  • Membership Management
  • Group & Attendance Tracking
  • User Accounts and Security
  • Free Technical Support
  • Congregation Access
  • Giving and Pledges
  • Nursery/Family Check-in
  • Volunteer and Event Management
  • Free Import and Backups

Medium Church  $20/mo., $200/yr

  • Up to 250 Names
  • Membership Management
  • Group & Attendance Tracking
  • User Accounts and Security
  • Free Technical Support
  • Congregation Access
  • Giving and Pledges
  • Nursery/Family Check-in
  • Volunteer and Event Management
  • Free Import and Backups

Large Church – $30/mo., $300/yr

  • Up to 500 Names
  • Membership Management
  • Group & Attendance Tracking
  • User Accounts and Security
  • Free Technical Support
  • Congregation Access
  • Giving and Pledges
  • Nursery/Family Check-in
  • Volunteer and Event Management
  • Free Import and Backups

Mega Church – $40/mo., $400/yr

  • Up to 1000 Names
  • Membership Management
  • Group & Attendance Tracking
  • User Accounts and Security
  • Free Technical Support
  • Congregation Access
  • Giving and Pledges
  • Nursery/Family Check-in
  • Volunteer and Event Management
  • Free Import and Backups

More than 1k Names

  • $40/month for the first 1000 names, then add $10/month for each additional 1000 names

What integrations are available for ChurchTrac Online?

ChurchTrac supports integration with MailChimp, an email and marketing automation platform; Stripe, a online payment processing solution; and SendGrid, an email delivery platform.

ChurchTrac Online average rating:

Average score
4.5/5 (5 user reviews)
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Darwin

PROS: No kidding, I think this is the best software for church management that I have used. The user interface was straightforward and user-friendly. Considering the price and the features that I got out of it, I think this is very much worth the price tag.

CONS: The only complaint that I have is that when it was first implemented, the one who configured the system did not do it correctly. I had to turn to customer service to re-do it and I have to say that they were a big help. Other than that I do not have any complaints.

Reviewed 8 months ago

Read full review >

The least favorable review

Sigrid

PROS: I'm really thankful that we started using this because with it we've been able to get our administrative affairs in order. The interface is straightforward and user-friendly, taking many different modules and bringing it together so that users only need to look in one place to see what is happening in the different church departments. This is also a timesaver for both personnel and the pastor since the reports it put-puts out are detailed and easy to understand. I also really like how I can easily customize and tailor this to fit the needs of my church. It is also very mobile and allows me to work wherever I maybe since all the data is hosted in the cloud.

CONS: Overall, I can't find anything big to complain about. If there's anything to pick at, it is how the company still handles customer queries via email rather than through a chat system. Adopting a chat system would allow them to handle queries in real time and would really make things so much more convenient for users.

Reviewed 8 months ago

Read full review >

More reviews from 5 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

An exceptional tool needed in every church

Read full review >
Sigrid
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 10.10.2019 Company Size: 11-50 Employees Industry: Religious Institutions

PROS: I'm really thankful that we started using this because with it we've been able to get our administrative affairs in order. The interface is straightforward and user-friendly, taking many different modules and bringing it together so that users only need to look in one place to see what is happening in the different church departments. This is also a timesaver for both personnel and the pastor since the reports it put-puts out are detailed and easy to understand. I also really like how I can easily customize and tailor this to fit the needs of my church. It is also very mobile and allows me to work wherever I maybe since all the data is hosted in the cloud.

CONS: Overall, I can't find anything big to complain about. If there's anything to pick at, it is how the company still handles customer queries via email rather than through a chat system. Adopting a chat system would allow them to handle queries in real time and would really make things so much more convenient for users.

What do you think about this review? Great Poor

This has helped our church thrive

Read full review >
Darwin
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 24.09.2019 Company Size: More than 100 Employees Industry: Retail

PROS: No kidding, I think this is the best software for church management that I have used. The user interface was straightforward and user-friendly. Considering the price and the features that I got out of it, I think this is very much worth the price tag.

CONS: The only complaint that I have is that when it was first implemented, the one who configured the system did not do it correctly. I had to turn to customer service to re-do it and I have to say that they were a big help. Other than that I do not have any complaints.

What do you think about this review? Great Poor

This is great for church management

Read full review >
Damaris
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 22.09.2019 Company Size: 1-10 Employees Industry: Religious Institutions

PROS: N/A

CONS: One thing I wish they had is an app for mobile. But even then, I don't think this is a huge problem since I most often use this on my browser anyway.

What do you think about this review? Great Poor

Really helpful for a small church

Read full review >
Jessy
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 04.09.2019 Company Size: 1-10 Employees Industry: Mental Health Care

PROS: I really think that as a tool, this is very robust and useful. It does a lot of things that small churches will definitely appreciate. With this tool, I only need to look in a single location to monitor budgets, contributions, accounting, and members. If I need to come up with reports, I can also use this tool to do that. I also like how it allows me to work even if I am on the move. Since the information is saved on the cloud, I can work wherever I may be.

CONS: One problem that I encountered was that it was really difficult making the transition from the PC-based version of this software to the cloud-based one. The customer support team tried to help me out with this, but in the end, I basically had to do it on my own. If they could make this transition less tedious in future versions, that would be really great.

What do you think about this review? Great Poor

This has really improved our church

Read full review >
Cornelius
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 28.08.2019 Company Size: More than 100 Employees Industry: Retail

PROS: I really like how this software has not only eased registration efforts, it has also helped us out when it comes to organization. It has helped us out with things like couriers and donation campaigns and has really improved our church and given it a boost.

CONS: Honestly, there isn't anything to complain about. As a software, it is innovative, intuitive, and user-friendly.

What do you think about this review? Great Poor
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Reviewed By Jenny Chang
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