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User review of Cirrus Insight

Excellent system for email tracking

- by Jackie

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The email tracking is excellent and it is accurate as well. You can quickly open a contact or lead record in Salesforce directly from your Gmail inbox and also automatically log emails into Salesforce. The “Book a Meeting” feature offers good potential and this also goes for the integrated apps roadmap.

What aspects are problematic or could work better?

Cirrus Insight can make a lot of improvements. It can make the Campaign feature more powerful. It would be great to have multiple steps in a campaign. I would also like to be able set a reminder to answer an email later instead of having to make do with just the “Send Later” feature. The “Book a Meeting” feature can be improved to enable users to view multiple calendars and send to multiple recipients.

What specific problems in your company were solved by this product?

I use Cirrus Insight to get info on email opens, clicks, etc. This info is very useful especially the mobile notifications. I can also automate logging of email activity into Salesforce and quickly open a lead or contact record in Salesforce directly from my Gmail inbox.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.

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