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User review of Cirrus Insight

Great app for email management

- by Eugene

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The highlight of Cirrus Insight is you can use the Gmail add-on to add emails directly to Salesforce. You can use the sidebar to complete multiple tasks easily including add/complete tasks, and view email tagging info, opportunity details, and contact info. You can also use the sidebar to schedule emails to be sent at a specific time and date.

What aspects are problematic or could work better?

Sometimes, the email tracking is inaccurate. I wish Cirrus can tell me when an email is opened and who opened it. I send messages to multiple recipients, and the app only notifies me that an email is opened and not who opened it.

What specific problems in your company were solved by this product?

I use Cirrus to track my emails and efficiently organize my sales opportunities. I don’t need to open Salesforce and can set tasks and reminders from my email inbox. Cirrus helps me follow up with leads and close deals. Now, I don’t have to jot down anything on paper to do follow-ups with clients. Cirrus helps me record all of my emails and I need these records without having to browse through loads of emails in my inbox.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Internet

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.

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