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User review of Cirrus Insight

I highly recommend Cirrus

- by Gwen

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

There are great options within Cirrus like ability to track emails. Also, you can quickly open a lead or contact record within Salesforce from our Gmail and to log emails into SF automatically. I really like the “Book a Meeting” option and the roadmap for all integrated apps.

What aspects are problematic or could work better?

They could improve the Campaign feature to be more robust. Also, I’d like to have numerous steps within a campaign, to set a reminder to respond to an email instead of using only the “Send Later” option. In addition, they could expand the potential of “Book a Meeting” functionality, they could add overview of multiple calendars and sending to multiple attendees when scheduling meeting.

What specific problems in your company were solved by this product?

We have great visibility into opens and clicks of the emails and I really find helpful its mobile notifications. It offers us automation of logging email activity into SF and to open a contact or lead record in less time from our inbox in Salesforce.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.

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