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User review of Cirrus Insight

This is intutive and useful solution

- by Myra

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Cirrus is easy to install, it is clean and it allows easy navigation of all email functions. It enhance our productivity thanks to the connection with Salesforce. I am able to log my gmail emails into Salesforce effortlessly. We are able to track numerous project interaction streams without any efforts and to track opens of the emails. This is very important because it helps us to be more focused on those who are interested in our orders in other words on those who frequently open our email letters.

What aspects are problematic or could work better?

Sometimes the functionality of the program breaks down especially when we have new contact, account or even opportunity that is not within SF. Sometimes I cannot add new contact from Cirrus into SF especially when I want to add new contact and account at the same time. Sometimes when I cannot attach a document into Salesforce file I get notified that there are some capacity issues without further information on how to resolve this kind of issue.

What specific problems in your company were solved by this product?

It helps us to solve project, task and communication tracking thanks to the integration with our main business development software-Salesforce.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Pharmaceuticals

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.

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