A scalable and highly capable software

What are the best aspects of this product?

Cisco CallManager is replete with wonderful features that we can configure to our needs. It also makes it easy for us to oversee endpoints. Plus, it helps that Cisco CallManager has a 99.9% uptime.

What aspects are problematic or could work better?

There are other products that have the function we need but we still went with Cisco UCM because it is a cut above then. We're only making up for what we lack by using a third-party software. Also, Cisco may want to change its WebEx because it is excessively pushed.

What specific problems in your company were solved by this product?

I am the only one who manages a telephony network that involves more than 200 phones. For my part, I need reliability to do my job well and Cisco UCM delivers. Because of it, I can do more since it has cut down our management time.

Are you a current user of this product?

Yes