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User review of Cisco Unified Communications Manager

A scalable communications system

- by Kaitlin

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

I can count on Cisco CallManager to scale with our organization because it can work for small teams of ten people to large groups of thousands of individuals.

What aspects are problematic or could work better?

It can be expensive to implement the software especially when you have less than 40 users.

What specific problems in your company were solved by this product?

The configuration process was seamless and it let us set up call groups, call forwarding, and other features easily. It also has a helpful reporting module.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Utilities

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.