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User review of Cisco Unified Communications Manager

About my experience with Cisco UCM

- by Domenic

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

It is not challenging to use CallManager because of its extreme ease of use. We don't have problems doing anything from maintenance to organization.

What aspects are problematic or could work better?

Cisco CallManager is a feature-rich system that there is nothing much to dislike about it.

What specific problems in your company were solved by this product?

Our institution has been using CallManager for more than a decade now since we decided to replace a PBX that was not working for us. Since then, we do not have to deal with copper lines and their maintenance.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Higher Education

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.