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User review of Cisco Webex

Works perfectly

- by Eva

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

I like that it offers simple and intuitive interface, this means that the platform can be used by almost everyone. I like the pop-up explanations of some functions. Also, the instructions for the users are detailed and everyone understands how this system works. We have an information that lot of people within the government agencies and university are using this tool without any concerns.

What aspects are problematic or could work better?

I have experienced some sound issues, but I think this is more user’s fault than the software’s. On the other hand, there is always room for improvements, especially when it comes to standard settings.

What specific problems in your company were solved by this product?

We use WebEx to create meetings with stakeholders who live across the country. We can easily share documents, spreadsheets, and websites while the video conference is running smoothly.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Hospital & Health Care

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.