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User review of Cision

Providing vital information for PR professionals easily

- by Irving

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Cision provides vital information for PR professionals in an easily accessible manner. Since my work requires that I pitch every week, it has kept all of the essential contact information, contact preferences, outlet information, etc. in one place and easy for me to retrive. The service team is also very helpful in assisting me regarding the software when I need it.

What aspects are problematic or could work better?

While the media monitoring tool is very useful, it tends to pull inaccurate coverage for my clients. I share key words and phrases with customer service, so it needs to better narrow down the accurate coverage.

What specific problems in your company were solved by this product?

It has provided us with the necessary resources to implement our campaigns. In turn, we have garnered great coverage for our clients and are able to provide them with detailed reports thanks to its tracking services. At the same time, we're able to meet our targets.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Civil Engineering

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.