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User review of CiviCRM

Ideal app for NGOs

- by Rachel

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

CivICRM is a feature-rich CRM that offer limitless possibilities for website integration. The app is open source which means there is no license fee and is supported by a large community of developers. It is an ideal platform for NGOs of all sizes who can use it for mailing, membership management, event management, and fundraising. Plus, you can use extensions to improve the functionality.

What aspects are problematic or could work better?

Initially, it is difficult to use the software because of the rich functionality. However, you can utilize the extensive documentation and the help of partners to learn to use the app effectively.

What specific problems in your company were solved by this product?

We use CiviCRM to support many European NGOs. These NGOs are community networks, political parties, voluntary consulting organizations, and fundraising and membership organizations. They use CiviCRM to run efficient processes and save money. The CRM app helps them make effective use of their limited resources.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I advised the company to purchase it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Management Consulting

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.