A valuable SaaS that’s very configurable.

What are the best aspects of this product?

This software happens is highly configurable in the PPM market. You can clearly see in the UI. Trying to meet the needs of my company for workflows and custom fields in supporting unique processes is the biggest selling aspect of this software. I find their customer support and training to be almost unprecedented. The staff are very much involved in the things they do.

What aspects are problematic or could work better?

Even though the V6 has plenty of customization options for its user interface, I feel the software can do a far better job in striking a balance when it comes to offering workflow options and a pre-configured UI. This is especially for those who don't require such high level of customization.

What specific problems in your company were solved by this product?

This software has signifnicantly increased beyond just project visibility across our company. It also enabled us to offer consistent visibility of our project to our existing customers. Simply possessing that medium that can be accessed on-demand for organizing and managing projects across the team has made things a lot more efficient.

Are you a current user of this product?

Yes