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Clarizen Review

Clarizen
Our score: 9.1 User satisfaction: 100%

What is Clarizen?

Clarizen is a leading collaborative work management solution for enterprises. Businesses can address challenges far beyond traditional work, project or resource management using this solution. With Clarizen’s enterprise-grade solution, teams are empowered to streamline work, automate processes and gain greater effectiveness across the entire work lifecycle, from strategic initiatives to team execution.

Clarizen’s work management approach serves to connect the entire planning and execution lifecycle—from how executives kick off business initiatives, how organizations create plans to support company goals, and how employees collaborate together to realize those objectives.

When organizations connect and holistically align their enterprise in this manner, it allows stakeholders to make more informed decisions and proactively meet customer expectations. Clarizen creates a line of sight across the enterprise so teams can share goals, increase accountability and drive greater focus. It also increases effectiveness in supporting different work methods to accelerate execution at the team level while also offering portfolio level progress across the enterprise. Finally, it lets teams respond immediately and collaborate with real-time information, highlighting potential issues faster so can the business can take action faster for more positive outcomes.

Overview of Clarizen Benefits

A customizable and friendly interface. Teams enjoy interacting with Clarizen’s engaging social interface, one that is easy to configure and personalize, meaning workdays become more efficient and effective. You get the transparency you need to drive productivity and profitability to boost your business growth. Project managers get a solution they need to ensure all tasks come in on time and on budget.

Effective and Result-Orientated Collaboration. Clarizen is a leader when it comes to enterprise-class work collaboration and project management needs that tap the power of the cloud to finish work effectively, efficiently, and with better results. Its enterprise collaboration features connect social context with tasks and projects to result in increased productivity and profitability.

End-to-End Project Dashboards. Clarizen’s collaborative work management brings all of your work together in one convenient place: your planned and unplanned activities, your collaboration with peers and partners, your documents and reports, and your unique workflows, from start to finish. The unique combination of cross-organizational project management, flexible workflow automation and purposeful collaboration in Clarizen’s enterprise-grade platform unites teams, reduces unnecessary communication, and provides extensive visibility at all levels of the organization, so everyone can work more efficiently, adapt to changes, achieve their objectives and deliver results.

Mobile Optimization. The newest version of the program features an advanced list of mobile and conditional formatting options, as well as improved data-analysis updates users are not supposed to pay for. There is also a variety of new profitability reports that add value to the already outstanding list of PM benefits.

Easy Administration. To start with, doing administrative work with Clarizen is very easy, the reason being its notably clean interface. All modules are displayed on a single navigation bar, and the user is able to choose between 6 different views, and a variety of project templates. The ability to add notes and to search for those is another powerful feature, being more than handy when importing data from Microsoft Projects. Simplicity is the exact rationale behind the program’s rapid project management, and the accomplishable-in-minutes implementation that doesn’t require training and preparation.

Easily Accessible Information. Needless to say, Clarizen has mastered what every online management tool should do in the long run: it has demolished time and geographical limitations by making corporate information accessible ‘on the go’, and it performs the role of an unbreakable chain that keeps even most diverse and distributed teams connected. Unlike most project managers, Clarizen doesn’t require expanded lists of standards and rules – its secret is that its allowances are categorized in multiple licenses, meaning that there is little chance for your team to be overwhelmed by expensive features they don’t actually need.

Flexible Business Operations. The above mentioned flexibility refers to updates as well, meaning that all new versions and integrations will be automatically upgraded in the system, and you won’t have to put projects on hold just because your online project manager provider released a new version. Besides, we all know how irresponsible we can be when it comes to missing integration, and how threatening this can be for the security of our data. Having someone to think about it instead of us (and to remove this burden from our IT team’s shoulders) is simply priceless.

Out-of-the-Box Project Planning. Clarizen offers advanced project planning, as its toolkit contains both traditional PM methodologies (due dates, deliverables, milestones, resources, independencies, etc.), and out-of-the-box possibilities such as using generic resources in the planning phase, or sorting them out based on their availability. Overall, creating a project from scratch happens to be easier than altering an existing one.

Fast and Measurable ROI. From the prioritization aspect, you get to analyze and compare projects based on ROI, resource availability, workloads and budget. Clarizen automates all process related to managing requests and demands, which makes it easy to handle multiple projects at once, and to make sure that each of their pipelines will be properly aligned to the long-term goals of the company. A specific methodology that has to be mentioned is the ‘What-if’ analysis, which reveals the potential outcome of every change or business decision.

Powerful Monitoring. Then, Clarizen’s presence is notably strong in phases such as execution and monitoring. The tool can help you discover stepping stones and stumbling blocks on time, mostly because it compares information in critical moments, and gives you the chance to generate ad hoc reports on any occurrence that seems somehow suspicious.

Accurate Reports. While speaking of reporting, we would like to highlight as well the delivery capacity of the program, being extremely robust with summarizing options (both pre-built and custom reports). The reports can further on be exported to Jira or Excel, but you also count on the strong email integration to share them with colleagues and stockholders. At the end of the process, your products will be archived for further operations.

Vendor Support. Being as simple as it is, Clarizen still provides real-time support, and it gives you the opportunity to contact their team of experienced and knowledgeable professionals any time you want. This is an invaluable advantage compared to under-resources and overworked teams that take hours to respond even to the simplest question. The best thing about it is that there are no concurrent costs for technical support – you’ve already covered it with your monthly subscription, regardless of the edition you’re using.

Advanced security. Clarizen didn’t stop improving security safeguards ever since it appeared, and makes security available for everyone except on-premise users who personally prefer to manage security issues themselves. Their security servers are hosted in SOC 2, Tier 3, and North American Type II certified facilities, keeping data monitored and archived under multiple firewalls. As expected, the format is encrypted MD-5 hash, meaning that there is no unprotected section in the program, and that access to information depends exclusively on user permissions.

Overview of Clarizen Features

  • Collaborative Planning
  • Task Management
  • Issue Tracking
  • Project Portfolio Management
  • Salesforce Integration
  • Personal Calendars
  • Billable & Non Billable Work Items
  • Project Percentage Completion Reporting
  • Real Time Team Updates
  • Expenses
  • Project Scheduling, Gantt Chart
  • Time Tracking
  • Budget Tracking
  • Resource Management
  • Mobile App for iPhone and Android
  • Project Hierarchy
  • Role & Assignment Per Project
  • Templates
  • Document Sharing
  • Financial Indicators
  • Version Control
  • Document Management
  • Risk Management
  • File Sharing
  • Scheduling
  • Professional Services Management
  • Issue Tracking
  • Workforce Management
  • Executive Dashboards
  • Knowledge Management
  • Methodology
  • Template customization
  • Multi-currency
  • Multi-language
  • Custom fields
  • Data import/export to MS projects

What Problems Will Clarizen Solve?

Scenario 1: Professional Services Use Case

Every project, every change request received, and every issue has a client and a revenue stream attached to it. Client satisfaction and an organization’s success and profitability depend on the efficiency of the department.

Clarizen provides the tools professional services organizations need to ensure:

  • Customer implementations are delivered on time and on budget
  • Ongoing maintenance is efficient, effective, and strengthens the clients’ bond with the help of Clarizen’s professional services automation features
  • Team members are kept off the bench and optimally utilized on client projects

Holistic Work and Project Management – Clarizen offers a holistic approach to project and work management, accommodating the full scope of customer implementations and ongoing maintenance. Rely on robust and fully integrated modules for high-level project planning, collaboration between professional services teams and clients, as well as resource, capacity, budget, expense and timesheet management.

Real-Time Visibility into Projects and Your Resource Pool – Clarizen centralizes all data and activities entered by team members and automatically updates the appropriate client project or request, so that at any given moment, you get real-time visibility into a project’s status and progress. Instantly identify and respond to overloaded resources, resolve issues that can affect project due dates or profitability, and monitor margins.

Social Collaboration and Work Execution in a Single Tool – Clarizen merges social collaboration with project management and work execution. It enables “3-D” conversations, where the discussion posts on your project news feed are linked directly to work execution items and specific tasks, action items, approvals, progress reports, expense sheets and more.

Full Configurability – Clarizen is designed to work the way end users do, not the other way around. It offers fully configurable dashboards, workflows, business rules and approval processes, as well as custom actions and fields. Since Clarizen doesn’t force users and their colleagues to reinvent the way you work, user adoption rate is high.

Total Work Management – Clarizen allows a look across all customer projects to see how resources are assigned, the types of projects they’re engaged in, and whether the right skills are assigned to the right tasks. Use that insight to calculate rate of build-to-burn, and make strategic decisions about prioritization.

Scenario 2: IT Use Case

IT departments face a major dilemma as they have a fixed supply of resources, and a never-ending flow of demand. They have to evaluate, schedule, develop, implement and roll out new systems to automate critical business processes. Plus, they need to provide ongoing maintenance for a host of existing systems and respond to change requests and issues stemming from all points in their company. To top it off, everybody wants his or her projects done NOW.

Clarizen provides the tools IT needs to:

  • Review, approve, prioritize and schedule your annual project portfolio
  • Develop, implement and roll out new products and services
  • Track, manage and prioritize change requests and resolve issues for all of the systems IT manages
  • Collaborate with team members, stakeholders and outside consultants in a dedicated project workspace

Holistically Manage Your IT Project Portfolio – Clarizen allows a look across the entire project and change request pipeline to see how resources are assigned, the types of projects they’re engaged with, and if the right skills are assigned to the right tasks. Use that insight to schedule projects, control budget and make strategic decisions about prioritization.

Gain Real-Time Visibility into Projects – Clarizen centralizes all data and activities entered by IT team members, and automatically updates the appropriate project or request. At any given moment, this IT project management software provides real-time visibility into a project’s status, progress and costs. Instantly identify and respond to overloaded resources, as well as issues that can affect project due dates.

Configure the System to Match Your Business Environment – Clarizen’s IT project management software is designed to work the way end users do. It offers fully configurable dashboards, workflows, business rules and approval processes, as well as custom actions and fields.

Social Collaboration and Work Execution in a Single Tool – Clarizen merges social communications with work execution. It enables “3-D” conversations, where the discussion posts on project news feed are linked directly to work content (e.g. specific tasks, action items, approvals, progress reports, expense sheets and more).

Scenario 3: Marketing Use Case

Projects happen for marketing teams and product launches, website refreshes, major events, etc. Marketing teams may not be trained project managers, but they are expected to perform like one. Every day, marketers face the challenge of organizing your work and that of other – colleagues, clients and vendors alike – to get the right tasks done on time and within budget.

Clarizen helps marketing teams:

  • See at a glance the workload and availability of all of account teams, copywriters, designers, proofreaders, programmers and contractors, and reassign tasks with just a few mouse clicks
  • Centralize all copy and design drafts, wire frames, social conversations, email threads and any other relevant documents – by project, by task or by client
  • Compare new proposals to previous projects so you know the true work effort and costs required
  • Track time, expenses and progress on all projects
  • Build and share project roadmaps, with specific tasks and milestones, including all required internal and external reviews and approvals

Merge Social Conversations and Brainstorming with Actual Work – Clarizen supports “3-D” conversations, where the creative brainstorming that occurs on your social news feed is linked directly to getting stuff done (e.g. copy and design drafts, wire frames, client approvals, time sheets and more). Conversations, tasks and projects are united, giving everyone the full context around their activities from a single tool.

Gain Real-Time Visibility into Marketing Projects – Clarizen’s marketing workflow tool centralizes all activities and tasks by project, along with the progress teammates are making. That means at any time you can get instant and accurate insight into how your projects are progressing, and whether they’re on track to meet your deadlines and budgets.

Create High-Performance Teams – Free team from mundane status meetings and unleash their creative potential.  With the real-time updates and visibility that Clarizen provides, teams can spend less time in meetings updating one another, and more time innovating and making decisions. Clarizen transforms marketing groups into agile high-performance teams.

Configure the System to Match Your Business Environment – Clarizen’s marketing project management software is designed to help the work the end users do. Each team member can rearrange their dashboards to suit their needs. All throughout the solution, you can find fully configurable workflows, business rules and custom fields, as well as the ability to establish custom actions, such as a company’s client-approval processes.

Awards & Quality Certificates

This award is given only to top B2B products and represents the highest possible level of service. It highlights the vendor’s extensive knowledge of the industry they’re selling to and the needs of their customers.
An award given to products our B2B experts find especially valuable for companies
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

Clarizen Position In Our Categories

Because businesses have distinctive business-related demands, it is reasonable they avoid picking a one-size-fits-all, ”best” software solution. Just the same, it is difficult to chance on such an app even among sought-after software products.
The best thing to do is to tabulate the various main functions which demand scrutiny including essential features, costing, skill ability of staff, business size, etc. The second step is, you must do your product research to a full extent. Browse over these Clarizen analyses and explore the other applications in your list in detail. Such all-encompassing research ascertain you keep away from unsuitable applications and buy the one that provides all the benefits your business requires.

Position of Clarizen in our main categories:

TOP 10

Clarizen is one of the top 10 Collaboration Software products

TOP 10

Clarizen is one of the 10 Project Management Software products

TOP 10

Clarizen is one of the top 10 Resource Management Software products

Clarizen is also listed in the following subcategories:

There are popular and widely used solutions in each software group. But are they necessarily the best fit for your organization’s unique requirements? A trendy software solution may have thousands of subscribers, but does it offer what you require? For this reason, do not blindly spend on popular systems. Read at least a few Clarizen Enterprise Project Management Software reviews and consider the elements that you desire in the software such as the fees, main functionality, available integrations etc. Then, choose a few systems that fit your wants. Check out the free trials of these products, read online opinions, get clarifications from the seller, and do your research thoroughly. This in-depth groundwork is certain to assist you select the finest software solution for your company’s specific requirements.

How Much Does Clarizen Cost?

Clarizen Pricing Plans:

Free Trial

Enterprise Edition

By quote

Unlimited Edition

By quote

Clarizen offers a free 30-day trial to test out its features and offerings in your workflow. After the trial period, you may choose among these two options:

Enterprise Edition – By quote

  • 150 Custom Fields
  • 15 Rollup Summary Fields
  • 10 Relation Summary
  • 200 Business Rules
  • 100 Custom Actions
  • 15 Clarizen Panels
  • 50 Scheduled Components (Reports, Dashboards, Workflows)
  • 10 Global Mailboxes
  • Unlimited Entry Specific Mailboxes
  • 200 InterAct Rules
  • 2000 Emails for Support Mailboxes per Day
  • 1000 Emails to Global and Entity Mailboxes per Day
  • 1 GB Storage per Paid Seat

Unlimited Edition – By quote

  • 4000 Custom Fields
  • 80 Rollup Summary Fields
  • 15 Relation Summary
  • 400 Business Rules
  • 300 Custom Actions
  • 100 Clarizen Panels
  • Up to 120/day Scheduled Components (Reports, Dashboards, Workflows)
  • 10 Global Mailboxes
  • Unlimited Entry Specific Mailboxes
  • 1000 InterAct Rules
  • 7000 Emails for Support Mailboxes per Day
  • 5000 Emails to Global and Entity Mailboxes per Day
  • Unlimited Storage per Paid Seat

Aside from these varied thresholds, both options include the same features in their offerings. The pricing information is only available upon quote request to tailor solutions that fit with your organization’s needs. There are also 4 license types to choose from under categories such as Full, Team Member, Time & Expense, and Social.

User Satisfaction

Positive Social Media Mentions 25
Negative Social Media Mentions 0

We realize that when you make a decision to buy Enterprise Project Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Clarizen reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Clarizen. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Screenshots

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Clarizen Comparisons

Clarizen user reviews

An robust, intuitive, and versatile software.

Read full review >
Jake
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 03.10.2018 Company Size: More than 100 Employees Industry: Automotive

A valuable SaaS that’s very configurable.

Read full review >
Loren
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 23.09.2018 Company Size: More than 100 Employees Industry: Computer Software

Clarizen is our connection tie

Read full review >
Barry
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 20.09.2018 Company Size: More than 100 Employees Industry: Aviation & Aerospace

Using this for managing projects.

Read full review >
Ken
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.06.2018 Company Size: More than 100 Employees Industry: Pharmaceuticals

A customizable tool for collaborative use.

Read full review >
Sherman
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.06.2018 Company Size: More than 100 Employees Industry: Insurance

What are Clarizen pricing details?

Clarizen Pricing Plans:

Free Trial

Enterprise Edition

By quote

Unlimited Edition

By quote

Clarizen offers a free 30-day trial to test out its features and offerings in your workflow. After the trial period, you may choose among these two options:

Enterprise Edition – By quote

  • 150 Custom Fields
  • 15 Rollup Summary Fields
  • 10 Relation Summary
  • 200 Business Rules
  • 100 Custom Actions
  • 15 Clarizen Panels
  • 50 Scheduled Components (Reports, Dashboards, Workflows)
  • 10 Global Mailboxes
  • Unlimited Entry Specific Mailboxes
  • 200 InterAct Rules
  • 2000 Emails for Support Mailboxes per Day
  • 1000 Emails to Global and Entity Mailboxes per Day
  • 1 GB Storage per Paid Seat

Unlimited Edition – By quote

  • 4000 Custom Fields
  • 80 Rollup Summary Fields
  • 15 Relation Summary
  • 400 Business Rules
  • 300 Custom Actions
  • 100 Clarizen Panels
  • Up to 120/day Scheduled Components (Reports, Dashboards, Workflows)
  • 10 Global Mailboxes
  • Unlimited Entry Specific Mailboxes
  • 1000 InterAct Rules
  • 7000 Emails for Support Mailboxes per Day
  • 5000 Emails to Global and Entity Mailboxes per Day
  • Unlimited Storage per Paid Seat

Aside from these varied thresholds, both options include the same features in their offerings. The pricing information is only available upon quote request to tailor solutions that fit with your organization’s needs. There are also 4 license types to choose from under categories such as Full, Team Member, Time & Expense, and Social.

What integrations are available for Clarizen?

Clarizen provides numerous out-of-the-box integrations with a multitude of mission-critical systems/processes. The comprehensive list includes Microsoft Project, Excel, Outlook, Lotus Notes, Google Docs, Box.com, JIRA, Intacct, Team System (for engineering), TestStuff, Salesforce.com, iCal, iPhone, Android, Intuit Quickbooks, Browsers (toolbars and apps), and Mulesoft SSO tools (OneLogin, Okta, SiteMinder, ADFS, PingIdentity).

Additionally, Clarizen’s open API (supporting both REST and SOAP), and MuleSoft connector can be used to integrate with other ALM tools. The robust API and email engine allows fast integration to fit within and add value to existing enterprise ecosystems. Clarizen’s Apps Marketplace also provides additional apps and integrations for the different segments and use cases, and pre-built project request forms and automatic processes that can be used as Auto-assign task managers. Clarizen says it is continuously working on improving existing integrations as well as adding new ones.

Clarizen average rating:

Average score
5/5 (16 user reviews)
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

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The most favorable review

Nicole

PROS: Clarizen is a master portfolio system, and I know this because I've tried many of them. The interface is very intuitive, even when you're encountering the program for the first time, because is really made to resemble social media. Obviously, unlike social networks, Clarizen hides a lot of depth inside, based on a powerful InterAct engine which allows you to literally everything by filling few custom fields. If you ask me, Clarizen is the dream of every administrator, because it is both functional and free. With Clarizen, you get to share customized screens with all users, including such that have no license to use it. In fact, bringing all users together for effective communication was one of our priorities, and Clarizen made it possible.

CONS: If you consider the license, Clarizen may not be exactly the cheapest software ever, but I still believe that's a fair investment.

Reviewed 2 years ago

Read full review >

The least favorable review

Marion

PROS: Clarizen is one of those programs that don't require painful learning sessions in order to use it, and it definitely takes a couple of hours to perform even the most complicated tasks! They have a very solid social module, enabling discussions for every project or separate task. Simplicity being feature number one, I'd rate flexibility as number two, because screens are highly customizable, and they don't require expensive expert support to solve issues. Certain project modules are even available for free, and you can download them from your app marketplace in few minutes.

CONS: The same as other users, I'd emphasize the need for the company to improve reporting, not in terms of comprehensive and concise delivery, but in terms of complex data which Clarizen cannot handle. We're dealing with it using third party software, but it is kind of painful to export/import data each and every time.

Reviewed 1 year ago

Read full review >

More reviews from 16 actual users:

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Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

An robust, intuitive, and versatile software.

Read full review >
Jake
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 03.10.2018 Company Size: More than 100 Employees Industry: Automotive

PROS: The software is super easy. Most users were already up and running in mere minutes. It only took a few minutes to figure everything out with basic training. Its robust social media module contains in-context discussions for every project. It even goes as far as each task level.

CONS: One area that I think that this software needs to improve on is their reporting functionality. While most basic reporting is comprehensive, we're still in need of complex reports that couldn't be achieved via the reporting tool. With that in mind, it's very simple to export data directly from the system.

What do you think about this review? Great Poor

A valuable SaaS that’s very configurable.

Read full review >
Loren
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 23.09.2018 Company Size: More than 100 Employees Industry: Computer Software

PROS: This software happens is highly configurable in the PPM market. You can clearly see in the UI. Trying to meet the needs of my company for workflows and custom fields in supporting unique processes is the biggest selling aspect of this software. I find their customer support and training to be almost unprecedented. The staff are very much involved in the things they do.

CONS: Even though the V6 has plenty of customization options for its user interface, I feel the software can do a far better job in striking a balance when it comes to offering workflow options and a pre-configured UI. This is especially for those who don't require such high level of customization.

What do you think about this review? Great Poor

Clarizen is our connection tie

Read full review >
Barry
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 20.09.2018 Company Size: More than 100 Employees Industry: Aviation & Aerospace

PROS: We needed a streamlined connection between various functional groups that would guarantee us that each and every project will be closed on time. Additionally, the tool had to manage a vast pool of resources (human and material), distribute them, and allow us to have an equally flexible and scaleable perfomance on micro and macro level. Personally, I perceive it as the key holder of our current success, too robust to take small bugs into account. It is indeed a high-quality product, and I can't imagine where we would be now if it wasn't for it. Greetings to the idea!

CONS: In order to put hands on full customization, you have to be a premium user. What you have in the lower packages are pre-defined and pre-packed solutions, not something that is really relevant to what you do. In future, we would like customization to spread to the standard plans too.

What do you think about this review? Great Poor

A customizable tool for collaborative use.

Read full review >
Sherman
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.06.2018 Company Size: More than 100 Employees Industry: Insurance

PROS: This tool is exellent for portfolio management. I've tried other tools like it but they don't even come close. I love how its UI is familiar to use. Those who uses their social media a lot will feel very much at home with this. It also has deep workflows as well as an InterAct engine.

CONS: If you're looking for something affordable, this tool isn't something you'd go for. But in my opinion, it has the bells and whistles that will make you want it from the get go. For its price, it's definitely worth it. A great tool for long term use. No regrets since using this from day one.

What do you think about this review? Great Poor

Using this for managing projects.

Read full review >
Ken
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.06.2018 Company Size: More than 100 Employees Industry: Pharmaceuticals

PROS: Essential features that we're using with this tool: integration to Salesforce; management integration of documents/files with Box; notifications are automated; reports can be scheduled; Gantt chart; widgets of the road map; and the ability to collaborate with each customer.

CONS: There are some areas that need improvement. One of them is the tool's tendency to offer canned reports. It was a learning curve trying to come up with customized reports. I would appreciate a convenient report suite that can at least offer samples linked to a business inquiry to help comprehend the use of and purpose of the dashboard reports.

What do you think about this review? Great Poor

Powerful and intuitive project manager designed for perfection

Read full review >
Marion
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 20.05.2018 Company Size: More than 100 Employees Industry: N/A

PROS: Clarizen is one of those programs that don't require painful learning sessions in order to use it, and it definitely takes a couple of hours to perform even the most complicated tasks! They have a very solid social module, enabling discussions for every project or separate task. Simplicity being feature number one, I'd rate flexibility as number two, because screens are highly customizable, and they don't require expensive expert support to solve issues. Certain project modules are even available for free, and you can download them from your app marketplace in few minutes.

CONS: The same as other users, I'd emphasize the need for the company to improve reporting, not in terms of comprehensive and concise delivery, but in terms of complex data which Clarizen cannot handle. We're dealing with it using third party software, but it is kind of painful to export/import data each and every time.

What do you think about this review? Great Poor

The ideal software for project management.

Read full review >
Shari
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 15.05.2018 Company Size: 11-50 Employees Industry: Marketing and Advertising

PROS: I love everything it has! There are lots of customizations for such a powerful software. Data appears to be limitless. It even comes with an SQL-ish API. Hands down to the support team. They're an amazing bunch. The software itself is in the same level as Rackspace.

CONS: I was hoping it would come at an affordable price. Or at least have flexible options to choose from. It's not such a bad thing. But it's obvious people want to buy things at a cheaper price. One hurdle that they need to get over with is the canned process for first-time project managers.

What do you think about this review? Great Poor

Clarizen is a fast way to improve performance

Read full review >
Lora
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 10.05.2018 Company Size: More than 100 Employees Industry: Computer Software

PROS: Clarizen is one of the most advanced cofiguration platforms I'm aware of, and has fantastic and very flexible features. Being a software design company ourselves, we have a pretty clear picture of what a Project Management tool should look like, and we chose Clarizen with expertise and care. To be honest, we'd streamlined our workflow even before we purchased it, but the difference it made is still very visible.

CONS: Simplicity was a knife with two blades for us, because we were coming from a developed ERP system, and we expected reporting to be somehow deeper. Simple as they are, their reports are still doing what they're supposed to, even if I believe there should be a better way to summarize data, at least something that would replace the need to use excel plug-ins to enable pivot tables to do their work.

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A collaborative tool that is easy to customize

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Nicole
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 18.04.2018 Company Size: More than 100 Employees Industry: Insurance

PROS: Clarizen is a master portfolio system, and I know this because I've tried many of them. The interface is very intuitive, even when you're encountering the program for the first time, because is really made to resemble social media. Obviously, unlike social networks, Clarizen hides a lot of depth inside, based on a powerful InterAct engine which allows you to literally everything by filling few custom fields. If you ask me, Clarizen is the dream of every administrator, because it is both functional and free. With Clarizen, you get to share customized screens with all users, including such that have no license to use it. In fact, bringing all users together for effective communication was one of our priorities, and Clarizen made it possible.

CONS: If you consider the license, Clarizen may not be exactly the cheapest software ever, but I still believe that's a fair investment.

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My review on Clarizen

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Eva
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 08.04.2018 Company Size: More than 100 Employees Industry: Administrator

PROS: Very friendly program, indeed! By friendly, I don't only refer to us as a team, but to other companies' products that integrate like a piece of cake. You extract the data you need, create an amazing report, and save it in excel format. Speaking of reports, Clarizen doesn't even expect you to have your own templates and ideas-it has pre-defined reports and it fulfilles them based on the schedule data you've entered.

CONS: I like how it works, but I don't like how it looks! It is a bit too basic, likewise short term project organizers for one use. As an agency that is busy with email marketing and high project turnover, we need somehting much more professional.

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It improved our operations a dozen times more.

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Craig
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 28.03.2018 Company Size: More than 100 Employees Industry: Computer Software

PROS: This tool is fantastic to begin with. It's very configurable. As an agency specializing in software design, we take to heart flexibility and we understand well what the web can provide for us. It's great to know that Clarizen has evolved into something that can streamline our processes even more.

CONS: Fresh off an ERP-based system, reporting was a bit difficult to ramp up. The entire thing was simple. It appears backwards in some way. It took some time to adjust to how simple this tool is. The one area that it needs to improve on is data summary reports.

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I prefer it to MS Project because of its Salesforce integration

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Wilma
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 04.03.2018 Company Size: More than 100 Employees Industry: Internet

PROS: Many times, a program offers to handle your business, but puts its own priorities and rules on top of yours. Clarizen goes out of the box, and respects your rules and the way how you want to handle your projects. They started on a basic business level, but they imporved reporting so much that they pushed their way in every aspect of our business. Our requirements are growing, and so is their capacity to respond to them. The Salesforce integration is great.

CONS: As everybody else, we'd vote for more customization and advanced reporting, just to push the tool a bit further towards the accomplishment of our goals. However, we've seen nothing but improvements in the last 2 years, so we trust them to continue with the trend.

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Couldn’t have chosen a better PM product

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Violet
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 17.02.2018 Company Size: More than 100 Employees Industry: Translation

PROS: Clarizen solved our problems, and went far beyond our expectations. We love its friendliness, detailed customizability, and the powerful integration with other software. At our company, we have an ERP system handling finances, and a CRM handling sales, so the goal was to find a project manager that will integrate with them. Being able to respond to this, Clarizen soon became the center of our workflow, and we all got to love it. What is really good is that you can always 'lean on' support: there is an amazing team behind it ready to answer every question.

CONS: The product is so good that I really can't think of a feature that is not there.

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Managing projects with Clarizen

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Suzanne
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 30.01.2018 Company Size: More than 100 Employees Industry: Pharmaceuticals

PROS: The highlight is definitely Salesforce integration, but there are many other things you should know about Clarizen: it is integrated with Box, which emopowers it to manage files; it improves customer collaboration; it generates reports based on your schedule; it empowers social collaboration; it respects the rules of your workflow; has an amazing, customizable dashboard; its provides automated notifications; it uses widgets such as Gannt Charts and Road Map; delivers project highlights reports; and finally-you can add as many plu-ins as you deem necessary.

CONS: It's not like I personally dislike whatever, but I think many areas could use improvement. For instance, they're stuck with canned reports that don't really do the work if you need a customized reporting solution for your business, as for instance to tie business objectives with the accomplishment of a specific task. There are some reports, dashboard ones, for instance, whose purpose I still can't understand. Salesforce integration is there, unfortunatelly not as API-secure as our IT team would like to see it, so that's putting even more burden on their shoulders. Finally, the Box intgeration was not planned, we only did it when we understood that Clarizen cannot handle file management on its own.

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Top notch product

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Eula
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 06.01.2018 Company Size: More than 100 Employees Industry: Outsourcing/Offshoring

PROS: Clarizen goes beyond the limits of traditional collaboration, not just because it is cloud-based, but also because it is an amazingly adaptive and flexible project management software. I mean, the possibility to personalize it to your brand is almost surreal, and resembles somehting you've created on your own, not a program you've bought and customized. On top of it, managing projects with it is very efficient, and the time factor has almost no influence over it. This being said, Clarizen is the most flexible product we have in office right now, and it has set the standards quite high for other programs as well.

CONS: During the last few months, they've made things for end users pretty cumbersome and difficult-they've invested so much effort to make 6.0 customizable that it resulted in a serious loss of screen real estate, and endangered functionality. It is not that bad yet, but I'm afraid that if they go on like this, they'll edn up offering a 'developers only' product. To be completely honest, I think that even developers would find customization cumbersome by then, unless they know a bit of HTML programming, or if they're relying on Clarizen for some trivial stuff that don't matter so much.

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The software is amazing, and you can tailor it to suit your needs

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Lynn
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 16.12.2017 Company Size: More than 100 Employees Industry: Human Resources

PROS: My team thinks that Clarizen is an ideal project management solution. What we do is to implement management solutions for companies ourselves, so Clarizen is a tool that 'helps us help', which includes a long list of specific requirements, as you can probably imagine. What is lovable about Clarizen is how accomplishes tasks without duplicate entries, and how everybody understands it after using such an outdated project management tool. Overall, Clarizen has clarified our working process, meaning that it streamlined our complex system clients of all scales, branches, and needs. Therefore, when a client is new or difficult to handle, Clarizen refers it to the right implementation consultant who is the most experienced to solve his issue.

CONS: For the time being, nothing but the lack of Outlook integration. We would like to use Clarizen's Work Plan for scheduling meetings, and set up Outlook invites for the purpose. A good idea for the future would be to include email templates, or at least email reminders for clients about to attend a meeting or to send an attachment.

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Reviewed By Jenny Chang
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