I prefer it to MS Project because of its Salesforce integration

What are the best aspects of this product?

Many times, a program offers to handle your business, but puts its own priorities and rules on top of yours. Clarizen goes out of the box, and respects your rules and the way how you want to handle your projects. They started on a basic business level, but they imporved reporting so much that they pushed their way in every aspect of our business. Our requirements are growing, and so is their capacity to respond to them. The Salesforce integration is great.

What aspects are problematic or could work better?

As everybody else, we'd vote for more customization and advanced reporting, just to push the tool a bit further towards the accomplishment of our goals. However, we've seen nothing but improvements in the last 2 years, so we trust them to continue with the trend.

What specific problems in your company were solved by this product?

We run a professional services business, and Clarizen is an essential tool for it. The possibility to see end to end what everybody is doing and how sales are being closed is invaluable to measure results and to divide resources.

Are you a current user of this product?

Yes