What are the best aspects of this product?
Clarizen is one of those programs that don't require painful learning sessions in order to use it, and it definitely takes a couple of hours to perform even the most complicated tasks! They have a very solid social module, enabling discussions for every project or separate task. Simplicity being feature number one, I'd rate flexibility as number two, because screens are highly customizable, and they don't require expensive expert support to solve issues. Certain project modules are even available for free, and you can download them from your app marketplace in few minutes.
What aspects are problematic or could work better?
The same as other users, I'd emphasize the need for the company to improve reporting, not in terms of comprehensive and concise delivery, but in terms of complex data which Clarizen cannot handle. We're dealing with it using third party software, but it is kind of painful to export/import data each and every time.
What specific problems in your company were solved by this product?
We used Clarizen to replace our highly unstable and dysfuncitonal mixture of MS products we deployed to do project management. With a growing portfolio, we understood MS was no longer good for us, and it was time to make the investment we'd been postponing for so long. Being the fully-featured PPM that it is, Clarizen helped us have a bird-eye perspective on our work, and we're now able to compare efforts to the progress we're making. The tool even has a Time Reporting module (also customizable), which makes it specifically useful in our industry.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
More than 100 Employees
How many people in your company actively use this product?
How long is your contract with the vendor?
Less than 1 year