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User review of ClearSlide

An important tool for me

- by Andy

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The screen-sharing feature is great because I can share my screen with customers and tell them what to do at their end. It is a big help in instructing them on marketing techniques because I can do more than just visualize the instructions with them. The email tracking feature is a big benefit too because if I don’t get a response from a client, I can check if they’ve opened the email or if it’s lying unopened in their inbox. This helps me take further action accordingly.

What aspects are problematic or could work better?

There are no major disadvantages. ClearSlide integrates with Salesforce and offers easy-to-use features for both presenter and viewer. However, sometimes my clients struggle to find the right option to switch screens in screen share. The vendor can make this option more noticeable by changing it to a different color.

What specific problems in your company were solved by this product?

The major benefits are I can contact clients and know for certain if they have received my information. I can also track their engagement. I can see the data and then test best practices, which improves my marketing skills.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I advised the company to purchase it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.

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