What are the best aspects of this product?
Comprehensive monitoring features including email, real-time, social media monitoring, and detailed report generation.
What aspects are problematic or could work better?
The user interface could be more intuitive.
What features/services would you like to see in future versions of this product?
Would like to see mobile monitoring capabilities.
What specific problems in your company were solved by this product?
Improved productivity by identifying inefficiencies and ensuring adherence to company policies.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
51-100 Employees
What is your industry?
Marketing and Advertising
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 week
How many people in your company actively use this product?
most employees
What is the primary use of this product in your company?
mostly B2C
What was the cost of implementing this product?
Zero
What is your total annual cost for using this product?
$2500
How long is your contract with the vendor?
1 year
Did you get any discount for this product? How much?
yes, 20%
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