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User review of CleverControl

A Useful Tool with Room for Improvement

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Email and social media monitoring features are robust.

What aspects are problematic or could work better?

There is no mobile monitoring.

What features/services would you like to see in future versions of this product?

Would like to see more advanced filtering options for reports and mobile application for monitoring

What specific problems in your company were solved by this product?

It has helped us monitor employee internet usage and ensure network security.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I made the decision to purchase it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Construction

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

most employees

What is the primary use of this product in your company?

mostly B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It enables us to protect confidential business data.

PRICING & COSTS

What was the cost of implementing this product?

No cost

What is your total annual cost for using this product?

around $5000

How long is your contract with the vendor?

1 year

Did you get any discount for this product? How much?

yes, 10%

FEATURE DETAILS

Email monitoring
4
very good
Real-time monitoring
4
very good
Inactivity monitoring
5
amazing
Reports
4
very good
Live chat monitoring
3
ok
Social media monitoring
4
very good
Screenshots capture
3
ok
Interactions
4
very good
Web usage
5
amazing
Internet filters
3
ok
Work time tracking
4
very good
Keystrokes recording
4
very good
Messages supervision
3
ok
Blacklisting websites
4
very good