What are the best aspects of this product?
CleverControl has been instrumental in creating a more friendly and productive climate in our company. The features and services it offers are exceptional and have greatly contributed to our HR goals. The best aspects of this product include:
1. Employee Monitoring: CleverControl allows us to monitor employee activities in real-time, which helps us ensure that everyone is focused on their work and avoiding distractions.
2. Inactivity Monitoring: By tracking inactivity, we can identify employees who may be struggling and provide support to help them overcome any obstacles they may be facing.
3. Reports: The detailed reports provided by CleverControl give us valuable insights into employee productivity levels and help us identify areas for improvement.
4. Live Chat Monitoring:CleverControl provides real-time monitoring of live chats, allowing us to ensure that our employees are communicating professionally and respectfully with clients and colleagues.
5. Screenshots Capture: This feature allows us to capture screenshots of employees' screens at random intervals, giving us a clear picture of their activities and ensuring compliance with company policies.
What aspects are problematic or could work better?
While CleverControl is an exceptional tool, there are a few areas that could work better. One aspect that could be improved is the user interface, which can be a bit overwhelming for first-time users. Additionally, the setup process can be time-consuming, especially when configuring the various settings according to our company's requirements. Overall, these minor inconveniences do not outweigh the benefits that CleverControl brings to our company.
What features/services would you like to see in future versions of this product?
In future versions of CleverControl, it would be beneficial to have more advanced analytics and data visualization features. Additionally, integration with other HR software or applicant tracking systems would be a great addition.
What specific problems in your company were solved by this product?
CleverControl has been instrumental in improving productivity and creating a more friendly and focused work environment. It has helped us identify and address issues such as excessive social media usage, time-wasting activities, and inappropriate online behavior. By monitoring and addressing these concerns, CleverControl has helped us improve employee efficiency, reduce distractions, and foster a more positive work culture.
Are you a current user of this product?
Yes
How long have you been using this product?
Less than 1 year
What is your company size?
11-50 Employees
What is your industry?
Information Services
Did your company use a different software before this one?
Yes
What software did you use before?
Teramind
Why did you decide to change it?
CleverControl has live-viewing feature
Are you satisfied with the change?
Yes
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
most employees
What is the primary use of this product in your company?
mostly B2B
What is your total annual cost for using this product?
about $2000
Did you get any discount for this product? How much?
yes, 20%
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