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User review of CleverControl

We use it to track customer servuce

- by Aubrey Jacobson

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

valuable insights into staff behavior and productivity levels

enables us to maintain a safe and productive work environment

What aspects are problematic or could work better?

integration with third-party tools and platforms

What features/services would you like to see in future versions of this product?

a mobile app for remote monitoring

What specific problems in your company were solved by this product?

the platform's real-time monitoring features helped us prevent unauthorized access to member information

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I made the decision to purchase it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

51-100 Employees

What is your industry?

Health, Wellness and Fitness

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It assists us to do accurate billing.

FEATURE DETAILS

Email monitoring
5
amazing
Real-time monitoring
4
very good
Inactivity monitoring
5
amazing
Reports
4
very good
Live chat monitoring
4
very good
Social media monitoring
5
amazing
Screenshots capture
5
amazing
Interactions
4
very good
Web usage
5
amazing
Internet filters
4
very good
Work time tracking
4
very good
Keystrokes recording
4
very good
Messages supervision
4
very good
Blacklisting websites
5
amazing