User review
of CleverTap
Highly recommend.
-
by Marla Bogaerts
USER SATISFACTION
RECOMMENDATION Very likely
6 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION very good
4out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
CleverTap is easy to use with a dashboard my kids could probably figure out. Who doesn't love analytics that actually make sense.
What aspects are problematic or could work better?
None - if something doesn't work they way we need it to, they take note and meet our needs!
What features/services would you like to see in future versions of this product?
More options for reoccurring campaigns.
What specific problems in your company were solved by this product?
It's great being able to segment out our audiences for so many different parts of our customer life-cycle.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I use it myself
- I manage other people who use it
How long have you been using this product?
1-3 years
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Consumer Electronics
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
mostly B2C
FEATURE DETAILS
Engagement
Segmentation amazing
5
