Easiest way to communicate with clients

What are the best aspects of this product?

I am in love with how ClickDesk incorporates chat, helpdesk, call, and social commitment in one application. It is a very convenient way to reach out to our clients because of these features.

What aspects are problematic or could work better?

I found it hard to navigate the application at first. It'd be better if there was some kind of tutorial for new users.

What specific problems in your company were solved by this product?

I was able to reach people despite their location.

Are you a current user of this product?

No