Practical and easy application to use

What are the best aspects of this product?

I was able to navigate Clickdesk easily and because of that, we were able to teach our employees without any problem.

What aspects are problematic or could work better?

There are times when I couldn't understand some of the words used in the application. I had to use a dictionary to translate German into English.

What specific problems in your company were solved by this product?

Customer consulting became easier for us as we can communicate with them anywhere and anytime.

Are you a current user of this product?

No