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User review of ClickMeeting

Top-notch product and customer service

- by Gerald

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

ClickMeeting is versatile and complete. Users can do so much with its many features. Its UI design is straightforward and it is easy to set it up for use. It also gives you a lot of options for further customization. It is highly capable of accommodating the needs of different users. In my case, it helps with efficiently organizing online meetings and communicating the agenda to the people involved prior. It comes with a whiteboard feature that helps in effectively relaying information. It also provides you with helpful analytics to better assess your performance and gain insight on improvement points. Overall, I can say that ClickMeeting helps maximize the potential of videoconferencing and online meetings.

What aspects are problematic or could work better?

ClickMeeting’s performance is highly dependent on a fast net connection. Hence, issues may arise when using this with slow speeds. This is rarely a concern for me though and my overall experience with this platform is good.

What specific problems in your company were solved by this product?

ClickMeeting helps us improve our customer relations. It also enables us to collaborate with each other as part of one company. It serves us well during times when we need to urgently come up with decisions and arranging for an in-person meeting is not possible or will take time. We have been using ClickMeeting for a long time now and we are very satisfied with it. We also appreciate that they continue to improve the platform.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Hospital & Health Care

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.