ClickMeeting Review

PROS: The price, the automation of services like post-event surveys, post-event display of the upcoming webinars they can register for, templates and some easy (restrictive, but easy) customizations for branding.

CONS: Very unreliable. Despite listed supported browsers, attendees experienced problems joining, hearing the presenter, and seeing the screen. The screen share application is not built-in and has a weird thing that ClickMeeting knows where the mouse will always display on the shared screen, even if you've taken your mouse to a different (non-shared) screen. The screen sharing application is super laggy. ClickMeeting always blames yours or attendees connection, but its definitely not. One time their server crashed right before beginning a webinar. ClickMeeting suggested to upload presentations to help reduce the lag, but after uploading a PPT, it distorted some images on the slides and of course can't keep animations so you'd have to essentially create a PDF of your presentation to upload (which might be fine). Other bugs that I reported and they addressed. Their support is the only good and reliable thing about this company, although it did take them over a week to at least address my reported concerns. Oh also, dial-in attendees show up as a separate participant (not connected to the browser join. So your stats will be off by every dial-in where you have 7 people join and 2 dial-in. Your stats will report you had 9 people join... Same goes for the presenter, you don't see the presenter talking that dialed-in, you see the phone number used to dial-in. Lastly, webinars should have private chat options, not this moderated thing where it seems to make sense for Meetings, but not most webinars.

PROS: Meetings are a breeze to make. This platform ensures you don't struggle doing it. Webinars are made by means of a step-by-step method. Essentially, everything seems easy.

CONS: The only quib that I have with them is their support. I called up CS prior to buying their product. I wanted to be sure that a certain feature is available under the current plan that I wanted to get (they said it's there). Unfortunately, it wasn't the case.

PROS: Using it has been easy for me. Everything is logically where they're supposed to be. It has monthly fee of $30 a month. I feel this pricing is reasonable enough especially when it can accommodate up to 50 people).

CONS: A certain bug caused me tremendous headache. This showed up when I began using ClickMeeting. When I upload a PowerPoint presentation, the fonts would oddly change. It went from our traditional company font to a standard "fallback" font. The same incident happened to our PDF version of literally the same presentation (confused me big time).

PROS: I find it to be user-friendly. Learning curve is nothing once you dip your feet in the water. Effective once you start using it. You'll wind up finshing content in no time.

CONS: It's hard to come up with something to not like with this product. It just works.

PROS: I love how I can do customizations to make it for my company. What's more, it's scalable. It grows with the increasing number of my audience. It's pricing is more than reasonable.

CONS: Depending on the bandwidth you have, audio and video meeetings end up being choppy. What's more, the best results that everyone is talking about involves people in meetings to wear headsets. Otherwise you'd suffer from the annoying echoes blaring from the speakers.

PROS: Its features and storage are online based. No installations offline are needed. Features speak for themselves. A fantastic approaxh in hosting webinars.

CONS: A feature that involves effectively managing groups could use some improvement. That's just about it.

PROS: Setup is easy. The software itself can be customized to your needs. I can precisely reflect the my own coporate identity through the use of webinars. I cancelled their subscription but if I wouldn't hesitate to use it all over again.

CONS: The mobile app that anyone can download wasn't as impressive. I couldn't look into the questions/comments while simultaneously viewing the slides. Other than that, everything is ok. I was hoping it can function with my smartphone's browser.

PROS: It was inexpensive and the agreement was for month-to-month.

CONS: 1. No Webinar testing mode, I had to create new events to test flow, ease of use for the attendee's, etc. 2. The UI for setting up webinars was very kludgy compared to others. 3. I signed up for one month. Period. Four months after my one period was over, they tried to charge my credit card for an additional month. Fortunately, my credit card company blocked the charge but did put my card on hold until I could speak with them. I was traveling and not able to call them directly for a period of time.