Great soltuion for website traffic

What are the best aspects of this product?

Click Tale provides detailed and accurate results on user’s traffic. It allows easily identification of issues so you can quickly work on the solution. It offers features for better communication with my team and to work on fixing the issues. My team can keep track of everything and they know exactly what’s going on. It gives notification on which pages are not getting many visits and when a page is visited only for a few seconds by a visitor. Thanks to this feature you can easily re-evaluate the page and to make it more eye-catching or even to decide whether or not the page is necessary on the site.

What aspects are problematic or could work better?

There is no link with social media analytics with web analytics and this is because the system only analyzes the traffic of the website. I would like to see better collaboration. The changes that are made cannot be seen by other groups they need to enter into database to refresh the site and then they can see the changes. There is no indication on how the visitor got to the page was it via Google search, another website or even social media network?

What specific problems in your company were solved by this product?

We are able to see who our customers are, and we are able to better understand the target market. ClickTale has other benefits too such as affordable price, easy to set up and simple to use. It also provides great way of tracking and converting the site traffic.

Are you a current user of this product?

Yes