Great solution for keeping track of website traffic

What are the best aspects of this product?

I like that through ClickTale we get thorough and accurate results on users’ traffic. We can track issues easily and work on the solution. There are great features for improving interaction with my team and to work together on fixing issues. We can keep track of everything and we know what’s going on in every moment. We get notifications when there is no or little activity on some pages and which pages get most attention. We’re able to re-evaluate page and to make attractive pages.

What aspects are problematic or could work better?

The system analyzes the traffic only but there is no connection with social media analytics with web analytics. It would be great if they could improve the collaboration. Furthermore, when we make changes they are not visible to others and this means that others need to refresh the database in order to see changes.

What specific problems in your company were solved by this product?

We can keep track o our customers and to understand our target market. The price is affordable, the system is easy to set up.

Are you a current user of this product?

Yes