I highly recommend it

What are the best aspects of this product?

The good thing about this tool is its integrations with web analytics tools like Adobe Target. I like that it allows me to play back sessions of those who see the control and variants. There are features for visual analytics, reporting and statistics, drag and drop UI, data filtering and many others.

What aspects are problematic or could work better?

In the beginning we had an issue integrating Clicktale with Omniture but the tech support team helped us to resolve this issue.

What specific problems in your company were solved by this product?

We are able to keep track of browser sessions so we can better understand our users’ behaviour. We are able to see visual graphic representation of your visitors, to keep track of fields our users fill out.

Are you a current user of this product?

Yes